Mercure Andorra Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 631 reviews

Mercure Andorra Hotel - Image 1
Mercure Andorra Hotel - Image 2
Mercure Andorra Hotel - Image 3
Mercure Andorra Hotel - Image 4

Description

Hotel extras

  • Two pools, hammam, gym, sauna, and hot tub

  • Gran Bufet Restaurant, Gastronomic buffet

  • Three meeting rooms for business trips

  • Hotel with a strategic location for sports and mountain activities

  • Parking and comfortable rooms with WiFi

Our accommodation(s)

Hotel location

Mercure Andorra Hotel

Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra

GPS:42.507908, 1.526859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GRAN BUFET MERCURE

A real family resort should offer the best options. At the Mercure Andorra's Grand Buffet restaurant, you are covered; A free gourmet buffet with a wide choice of daily creations

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 290 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  631 reviews

TripAdvisor Rating  3.5/5  680 reviews

Centrally located, seamless check-in experience.

Customer review rating 4.0/5

Vasantharajan S. Friends - Confirmed reviews ALL

Positives: Centrally located, parking (paid) available, and friendly staff, good breakfast spread. Negatuves: No or not enough power sockets, heating system was not controllable, our rooms were warmer than usual and we had to open the window vents to cool it down.

Dear Vasantharajan S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Andorra. We are delighted to know that you have felt well taken care of by our team and that you found our location perfect. Normally in hotels, the heating system is centralized, in this way they can better control the temperature of the hotel and of course its consumption. We understand that the heat in the room may have caused you some discomfort and therefore please accept our apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel Mercure Andorra

Well located,but outdated

Customer review rating 3.0/5

Simo Couples - Confirmed reviews ALL

The hotel is well located in the center of Andorra la Vella. Staff was polite.However,the design is stuck in the 90ties. The SPA area was super loud,overcrowded with yelling kids,runing around and jumping in the pool.Even the jacuzzy was full of kids including a tiny baby in diper. Overall,I found it too expensive for the level . We payed up to 240€ per night plus 26€ parking. We found much cheaper option for the last night .Since ALL app dares to charge me as a loyal customer even more than 3rd party apps. Unfortunately, this hotel doesn't deserve 4☆ in my opinion. And the price was too high

Dear Simona S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Andorra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Mercure Andorra

Great location, very comfortable rooms

Customer review rating 5.0/5

Rahul B. Couples - Confirmed reviews ALL

Excellent

Dear Rahul B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Andorra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel Mercure Andorra

Hotel tres agreable

Customer review rating 5.0/5

L. Couples - Confirmed reviews ALL

Belle experience

Cher L., Nous vous remercions d'avoir pris le temps de nous faire part de votre expérience à l'Hôtel Mercure Andorra. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour parmi nous et que ce fut une belle expérience. À l'Hôtel Mercure Andorra, notre priorité est d'offrir à nos clients un séjour inoubliable et nous vous remercions de le reconnaître. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir. Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées, L'Hôtel Mercure Andorra

Top

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Top

In partnership with TripAdvisor

Other web-users rate our hotel

  • 586 reviews 8.4/10 Location
  • 800 reviews 4.8/10 Room
  • 615 reviews 7.9/10 Service
  • 31 reviews 3.3/10 WiFi
  • 453 reviews 4.2/10 Comfort
  • 354 reviews 8.5/10 Breakfast
  • 283 reviews 2.7/10 Vibe
  • 238 reviews 6.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

Novotel Andorra 4 stars

Customer review rating (ALL Rating) 4.2/5 (671 reviews)

At 54 m

See the hotel