Mercure Sao Paulo Alamedas 4 stars

Customer review rating (ALL Rating) 4.3/5 1,918 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel is 1.2 miles from major hospitals Nove de Julho and Sirio Libanes

  • Ideal for families. We have apartments with furnished mini kitchen

  • Enjoy a hotel in São Paulo with a pool with city view

  • Next to the famous Paulista Avenue, 5 minutes walk

  • We are 400 meters away from the Consolacao subway, only 6 minutes walk!

Our accommodation(s)

Hotel location

Mercure Sao Paulo Alamedas

Rua Padre Joao Manuel 202, Jardins, SAO PAULO SP
01411000 SAO PAULO
Brazil

GPS:-23.56008, -46.66094

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

DA FRANCO

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,918 reviews

TripAdvisor Rating  4.0/5  1,421 reviews

Well located

Customer review rating 4.5/5

Sheila Solo - Confirmed reviews ALL

Adorable. The staff is very friendly and I loved almost everything at Mercure Alamedas. My only observations are that the pillows could be softer ant the air conditioning positioned further away from the bed.

Dear Sheila, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

final de semana

Customer review rating 4.5/5

Aline Solo - Confirmed reviews ALL

Fui passar o fds.

Prezada Aline, Agradecemos os seus comentários no seguimento da sua estadia no Mercure São Paulo Alamedas Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipe, e em especial com a Grazi :) A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

No Wi-Fi

Customer review rating 0.5/5

Haris Business - Confirmed reviews ALL

The experience has been really bad, although complained about lack of wifi (It gets long time to connect and gets disconnected immediately that you cannot do any work), even after 24 hours situation was the same

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Since I was planning to stay at the Hotel for 10 days, I booked a bigger room, 1 bedroom with a separate living/kitchen area. For my surprise only the bedroom had an AC , living/kitchen area had a tower fan which didn’t solve the problem. The next day I moved to a smaller room, asked the front desk if I could have a credit due that I had downgrade my room but the answer was no. The bottom line is that the Hotel needs a LOT of improvements. This location doesn’t meet the Mercure standards.

Dear Pedro, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

Good hotal, location, staff, but elevators almost ruin the experience.

Customer review rating 4.0/5

Adolfo Couples - Confirmed reviews ALL

The hotel is conveniently located one and half block from Paulista Avenue, with good public transport connections, restaurants and museums. The staff (front desk, restaurant, parking, housekeeping) is also very good, very attentive and polite. We had a very bad experience with the elevators, they are small and really, really slow - I had to wait 10 minutes (!!!) for an elevator to carry my luggage to the room, elevators looked like somebody was doing some kind of joke, because it stopped like 10-15 times. When it arrived in our floor, guess, completely full, so we need to wait another 10 minutes... What a disaster.

Dear Adolfo, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rafael Francisco Antoniolli Gerente Geral Mercure Alamedas

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Other web-users rate our hotel

  • 602 reviews 9.8/10 Location
  • 803 reviews 7.2/10 Room
  • 725 reviews 8.4/10 Service
  • 78 reviews 2.5/10 WiFi
  • 472 reviews 6.5/10 Comfort
  • 416 reviews 7/10 Breakfast
  • 324 reviews 6.6/10 Cleanliness
  • 274 reviews 3.2/10 Amenities

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