Mercure Hotel Panorama Freiburg 4.5 stars

Customer review rating (ALL Rating) 4.7/5 2,242 reviews

Mercure Hotel Panorama Freiburg - Image 1
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Description

Hotel extras

  • 86 guest rooms with south-facing balcony or terrace and view of Freiburg

  • Quiet isolated high above the city yet only 10 min drive from the center

  • Mediterranean restaurant "PANORAMA"

  • Indoor pool 8 am to midnight (sauna closed), jogging and hiking trails

  • Free on-site car park & all the hotel amenities of 4-star Superior

Our accommodation(s)

Hotel location

Mercure Hotel Panorama Freiburg

Wintererstr. 89
79104 FREIBURG
Germany

GPS:48.007489, 7.871822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PANORAMA

Sample the culinary creations on offer in our PANORAMA restaurant. These dishes with a southern touch are fresh, light, wholesome and aromatic. The terrace is perfect for al-fresco dining in fine weather.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 55 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,242 reviews

TripAdvisor Rating  4.5/5  962 reviews

Awesome view

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

The location of the hotel is unique. The room is light, bed and linen were very good! The hotel is marvelous!!! Drinks at the bar were very good! And to be able to walk directly into the forest is just supreme! I really enjoy my stayed!

Dear guest, Thank you very much for your excellent evaluation and your numerous words full of praise! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Every Room has a Balcony

Customer review rating 5.0/5

Heike F. B. C. Couples - Confirmed reviews ALL

Just a lovely place, the location, in themiddle of the Black Forest, yet close enough to restaurants & downtown Freiburg. Service ,staff, food ( breakfast buffet & chez eric restaurant), all exellent. A fantastic place to stay, we will be coming back very soon. We can definately recommend this hotel.

Dear Heike frpm Berkeley, C., Thank you very much for your excellent evaluation, your numerous words full of praise as well as your recommendation! It is a great pleasure for us to read that you had a great time with us and that you enjoyed your stay. We are looking forward to welcome you soon again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

“Ok”

Customer review rating 4.0/5

An O. S. Families - Confirmed reviews ALL

Food : perfect Room: clean but old - needs renovation Breakfast: perfect Personell: all are very friendly and nice apart from the reception & office. I rate my s. as 8/10

Dear An Ok s., Thank you very much for the evaluation of your s. in our hotel! Comments of our guests are very important for us because they show us in which areas our services have to be checked and if needed have to be optimized. It is a great pleasure for us to read that you especially appreciated the quality of the food served in our restaurant, the cleanliness of your room, our abundant breakfast buffet as well as the friendliness of our whole team - except from the lack of kindness of our reception team. Generally, we get a lot of positive feedback about the friendliness of our team. We will talk directly with our reception team. Furthermore, we thank you for your comment about the renovation needs of our hotel. The Panorama Hotel Mercure Freiburg was built at the beginning of the seventies in its multi-storey elongated way. Over the years, the hotel has been continually modernized and renovated. In 2013, the last "major renovation" took place in several parts of the house. In 2016, the swimming pool area was redesigned and equipped with the most modern swimming pool technology. In 2018 the topic of "fire protection" was implemented according to the latest standards for the best possible safety of our friends of the house. Further measures are being planned. We are looking forward to welcome you again during your next visit of Freiburg. Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Great views....

Customer review rating 3.5/5

Thierry Couples - Confirmed reviews ALL

We enjoyed the views, and where pleased with the restaurant. Bathroom was small, some light need maintenance, the place is a "little" old-fashioned. The parking is difficult. Despite the above if I revisit Freibourg, I may book again, to enjoy the view and the environment.

Dear Thierry, Thank you for taking the time to share your feedback about your stay in our hotel. We are really pleased to read that you especially appreciated the unique view across Freiburg and the surrounding area as well as your visit of our restaurant during your stay. Furthermore, we thank you for your comment concerning different subjects. We thank you for your comment about the size of your bathroom. In both room categories we have bathrooms with bathtub or shower. Generally, the bathrooms with bathtub are more spacious than the bathrooms with shower. We gladly consider your preferences regarding this upon your next reservation. As part of the room renovation in 2013 we thought also to enlarge the bathrooms. However, this would have meant the omission of the balconies and terraces of the hotel rooms. So we decided to keep the size of the bathrooms and to redesign instead the exterior of the rooms for the benefit of our friends of the house. Free parking is available directly at the hotel and along the access road to the hotel. Due to the general booking situation, it may happen that there are no more parking spaces available near the entrance of the hotel. At any time you have the opportunity to park your car short-term in the roundabout at the entrance to load or unload it. We gladly assist you on request with your luggage and to park your car. You are right - the Panorama Hotel Mercure Freiburg was built at the beginning of the seventies in its multi-storey elongated way. Over the years, the hotel has been continually modernized and renovated. In 2013, the last "major renovation" took place in several parts of the house. In 2016, the swimming pool area was redesigned and equipped with the most modern swimming pool technology. In 2018 the topic of "fire protection" was implemented according to the latest standards for the best possible safety of our friends of the house. Further measures are being planned. We are looking forward to welcome you again during your next visit of Freiburg! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

Well located and great view

Customer review rating 4.5/5

M. S. Friends - Confirmed reviews ALL

We stayed two consecutive Sundays with our dog and were pleased to see that your house was dog friendly. This had been our condition to stay at your hotel. The Restaurant was good and the service friendly.

Dear M. S., We are very pleased to read that you enjoyed your stay over the roof tops of the city - especially the dog friendliness in our hotel, the quiet location of our hotel along the edges of the woods with a unique view across Freiburg and the surrounding area, your visit of our restaurant as well as the friendly service. It is always a pleasure to receive positive feedback. We are looking forward to welcome you soon again! Best regards, Elvira Roth with the whole team of the Panorama Hotel Mercure Freiburg

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Other web-users rate our hotel

  • 729 reviews 8.5/10 Location
  • 1,250 reviews 8.4/10 Room
  • 1,139 reviews 9.2/10 Service
  • 13 reviews 5.1/10 WiFi
  • 534 reviews 8.8/10 Breakfast
  • 477 reviews 6.4/10 Comfort
  • 297 reviews 6/10 Vibe
  • 290 reviews 9/10 Cleanliness

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