Hotel Mercure Dijon Centre Clémenceau 4 stars

Customer review rating (ALL Rating) 4.5/5 1,686 reviews

Hotel Mercure Dijon Centre Clémenceau - Image 1
Hotel Mercure Dijon Centre Clémenceau - Image 2
Hotel Mercure Dijon Centre Clémenceau - Image 3
Hotel Mercure Dijon Centre Clémenceau - Image 4

Description

Hotel extras

  • Located 2 tram stops from the city center

  • Shady lounge terrace and Zen garden

  • Heated outdoor pool open from 19/05 to 26/09

  • WIFI available for all your stays

  • Paid parking subject to availability of the 60-space lot (1.80 meters)

Our accommodation(s)

Hotel location

Hotel Mercure Dijon Centre Clémenceau

22 boulevard de la Marne
21000 DIJON
France

GPS:47.328185, 5.051211

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE CHATEAU BOURGOGNE

Cooks and pastry chefs will adore this cozy, warm restaurant's unique creations combining regional and Mediterranean flavors, 100 percent homemade. Enjoy the terrace within a Zen garden overlooking the pool.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,686 reviews

TripAdvisor Rating  4.0/5  1,637 reviews

Certificate of excellence 2023

Difficult to find by google maps navigator.

Customer review rating 4.5/5

Hama Solo - Confirmed reviews ALL

I wonder if it's not possible to also place your phone # into the info on google maps. Being a complete stranger to your town (Dijon) I had no idea which way to go .... thank God there were some young ppl on the street who were friendly and knew your hotel. One of them said he lives nearly next door to the Mercure. So I asked him if he'd like to hop into my car and give me directions (be my navigator so to speak). This young man was happy I gave him a ride home, and I was happy to arrive safely at your hotel. Otherwise I was quite content with my stay in your house. :)

Dear M. M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lucie, L'Equipe de Réception Hôtel Mercure Dijon centre Clemenceau

Good hotel but too much noise from the lift in both rooms

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

The hotel was good and the city of Dijon is very beautiful but both our rooms (301 and 302) were not well insulated from the noise of the lift, most probably the electrical cabin was positioned between the two and we could hear each single lift going up and down. I asked to change at least one of the rooms but the receptionist told me that the hotel was full. I really recommend to better insulate both those rooms or at least not to give them both to the same family

Nice hotel and a good location.

Customer review rating 4.0/5

Steve Couples - Confirmed reviews ALL

We were given an upgrade to a Privilege Room as our booked room was not ready when we arrived. This was a nice gesture and a nice room. Our only disappointment was that the air conditioning was either not working or the controls were not functioning properly. We didn't have breakfast as 20 euros per person seems rather expensive when you only really want a coffee and a croissant.

Dear Steve D., We thank you for taking the time to share your feedback following your recent stay at Hôtel Mercure Dijon Center Clemenceau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Regarding air conditioning, unfortunately, we can only put on heating in winter and air conditioning in summer but not both at the same time. For breakfast, we think to our customers who do not eat much in the morning, that is why we suggest an express breakfast which includes a hot drink, fruit juice, pastries or buttered bread with jam at the price of 8.50 Euros We also consider suggestions you make to improve certain aspects of our service. Your feedback helps us identify areas where we can improve to ensure an even better experience for our customers in the future We hope to have the opportunity to welcome you again during your next stay. Ouzna L'Equipe de Réception Hôtel Mercure Dijon centre Clemenceau

Nice Hotel

TripAdvisor rating 4.0/5

139kleberd Families - TripAdvisor review

Good hotel, clean, organized and very spacious rooms. We stayed in the privilege rooms. On-site parking and restaurant. Close to the Center 15 minutes away. Breakfast is the one point that it could be better compared to the other services, but there is no issue globally.

Very very noisy hotel

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Arrived on a busy night, lobby was full of guests, I was told I can’t use ghe elevators and have to use the stairs and climb 5 floors with my luggage. Next morning there was drilling noise and next room cleaning that made so much noise I couldn’t sleep. I don’t recommend this hotel.

Dear Omid S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Dijon Centre Clemenceau. I am sorry that your experience did not meet your expectations however, you cannot blame the noise from other guests on us. Our reception is available to intervene upon a simple request. Telling our customer to walk up 5 floors is not one of our service standards. You surprise me... I just want to tell you that your experience is not a reflection of our customer service. Rest assured that your comment has been shared with my teams Sincerely, Romain MEHEUT Général Manager Hôtel Mercure Dijon centre Clemenceau

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Other web-users rate our hotel

  • 552 reviews 8.6/10 Location
  • 820 reviews 7.5/10 Room
  • 819 reviews 8.3/10 Service
  • 10 reviews 4.1/10 WiFi
  • 356 reviews 7.5/10 Breakfast
  • 243 reviews 6.9/10 Cleanliness
  • 180 reviews 3.4/10 Value

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