ibis Heidelberg Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.1/5 1,654 reviews

ibis Heidelberg Hauptbahnhof - Image 1
ibis Heidelberg Hauptbahnhof - Image 2
ibis Heidelberg Hauptbahnhof - Image 3
ibis Heidelberg Hauptbahnhof - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Free wi-fi throughout the hotel

  • Central location directly by Heidelberg main station

  • Private parking

  • Air-conditioned rooms

  • 24-hour reception with multilingual staff

Our accommodation(s)

Hotel location

ibis Heidelberg Hauptbahnhof

Willy Brandt Platz 3
69115 HEIDELBERG
Germany

GPS:49.403385, 8.677354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,654 reviews

TripAdvisor Rating  3.5/5  1,679 reviews

Customer review rating 4.0/5

Joude J. Families - Confirmed reviews ALL

Good stay, very kind receptionniste, specially the man who did our check-in.

Dear JOUDE j., We very much appreciate your comments regarding your stay at the ibis Heidelberg Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotelmanager

Great Visit

Customer review rating 4.0/5

S. D. Couples - Confirmed reviews ALL

Repeat stay, I was a regular guest here prior to the pandemic. The rooms have been refurbished to the now common IBIS statndard, sorry to say it was better before. I was very disappointed to find no kettle tea/cofee making facility in the room. (Differs from UK IBIS Hotels) Also no spare pillow available in the room only 2 pillos available. Only a few coat hangers on an exposed peg, you cannot unload your suitcases. No EV charging facility, If updated the hotel, cap park has expanded (Great) why no EV chager. Even a slow speed outlet for the "Granny" charger would have been appreciated in the parking bays that are under the hotel. Electrical Power is already there if should be an easy mod. The 10 Euro chage for parking is a New feature at the hotel, but clearly reduces the competitiveness due to the hotels location and the need for a tram / bus to the city center or a Long Walk

Dear STEPHEN D., Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotelmanager

Well located for late train travellers.

Customer review rating 5.0/5

Elvira Z. Business - Confirmed reviews ALL

Comfortable beds, good breakfast.

Dear Guest Z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotelmanager

Well located and good stay.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Unfortunately, there wasn't a possibility to accommodate our 10-year-old son with us. We had to book another room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotelmanager

Very Good

Customer review rating 5.0/5

Siddharth S. Business - Confirmed reviews ALL

At first, the location of hotel is fantastic -- just few steps from main station Heidelberg and also next to the tourist information centre. One can get taxi, bus, tram for any place/location they need. I really liked the breakfast options at the hotel. Staff was very helpful too.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,283 reviews 8.8/10 Location
  • 1,709 reviews 4.6/10 Room
  • 982 reviews 9.2/10 Service
  • 42 reviews 8.4/10 WiFi
  • 1,201 reviews 2.7/10 Comfort
  • 932 reviews 8.3/10 Breakfast
  • 525 reviews 6.1/10 Cleanliness
  • 145 reviews 4.5/10 Food

Powered by Trustyou

Our other establishments nearby