ibis Birmingham New Street Station 3 stars

Customer review rating (ALL Rating) 4.0/5 1,896 reviews

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Description

Hotel extras

  • Birmingham New Street Station

  • Ideal place for night out with number of pubs & clubs

  • Walking distance to the Bullring & Shopping Area

  • 15 minute drive to Cadbury World

  • Conference & Meeting Rooms

Our accommodation(s)

Hotel location

ibis Birmingham New Street Station

21 Ladywell walk, Arcadian Centre
B5 4ST BIRMINGHAM
United Kingdom

GPS:52.475146, -1.896525

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,896 reviews

TripAdvisor Rating  3.5/5  2,529 reviews

Cheap hotel, and I can see why. Gross and smelly

TripAdvisor rating 1.0/5

kara g Families - TripAdvisor review

Unfortunately my stay here was not good. When me and my mum walked into the lobby, we really liked it and set high expectations that Ibis could not reach. As we took the elevator up and got onto the first floor it smelt absolutely repulsive, the smell actually made me feel sick. When we got into our room it also smelt bad. The bathroom was even worse, it smelt like someone took a massive poo down the drain! Honestly the smell was that bad we had to plug the door up with a towel, disgusting!! I do think its a problem with the drains as it smells like sewage, so you really need to sort that out because I was almost sick. The beds were incredibly hard and uncomfortable. There was also mold in the bathroom which is a health and safety concern and the radiator that is in the room, you could see in it and they have wrapped tin foil around the inside. There was also a shoddy paint job and the carpet was stained and looked very dusty and dirty. I will include the pictures I have taken. I would absolutely NOT recommend you stay here. Although it is cheap, I will not be staying here again, yuck.

Ok for what you pay and great staff

TripAdvisor rating 3.0/5

Droopydrawrs52 Couples - TripAdvisor review

We stayed here last night as we were going to a concert The rooms are small and need an update but they are warm and comfy The staff at this hotel are lovely esp the girl on reception from Spain We got back late and we’re still able to get a drink Breakfast was sadly luke warm but plenty of choice

Perfect location

Customer review rating 4.5/5

D H. Friends - Confirmed reviews ALL

Very clean and secure. Staff were helpful too

Dear DAVID h., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sakshi

Fantastic stay

Customer review rating 5.0/5

Caz J. Couples - Confirmed reviews ALL

Welcoming staff, clean room at the heart of Birmingham. Great stay

Dear CAROLINE N., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Irene

All good

Customer review rating 5.0/5

Martin T. Families - Confirmed reviews ALL

Excellent location, comfy beds, roomy rooms and decent breakfast. All good.

Dear MARTIN T., We very much appreciate your comments regarding your stay at the ibis Birmingham New Street Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sakshi

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Other web-users rate our hotel

  • 1,896 reviews 9.1/10 Location
  • 2,434 reviews 5.3/10 Room
  • 2,190 reviews 9.1/10 Service
  • 27 reviews 7.6/10 WiFi
  • 1,478 reviews 3.2/10 Comfort
  • 997 reviews 6.8/10 Cleanliness
  • 817 reviews 8.1/10 Breakfast
  • 13 reviews 9.4/10 Wellness Area

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