Description
Hotel extras
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ALLSAFE certified hotel
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TOP location! Just 5 minutes walk to the city center
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FAMILY FRIENDLY! Our Superior category rooms have space for up to three guests...
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FREE guided city tour every Saturday (limited number of participants)
Our accommodation(s)
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Room
Standard Single Room with Courtyard View
- One person
- 19 m² / 204 sq ft
- Bedding 1 x Single bed(s)
- Views: Courtyard View
Room
Standard room with Queen-size bed
- 2 persons
- 19 m² / 204 sq ft
- Bedding 1 x Queen size bed(s)
- Views: Courtyard View or City View
Room
Superior room with 1 king-size bed or 2 single beds
- 3 persons
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s) and 1 x Twin bed(s)
- Views: City View
Room
Privilege room with queen-size bed
- 2 persons
- 19 m² / 204 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
Room
Accessible standard room
- 2 persons
- 19 m² / 204 sq ft
- Bedding 1 x Twin bed(s)
- Views: Courtyard View
- Accessible room
Room
Accessible standard room
- 2 persons
- 19 m² / 204 sq ft
- Bedding 1 x Twin bed(s)
- Views: Courtyard View
- Accessible room
Hotel location
Hotel Mercure Wien City
Hollandstrasse 3
1020 VIENNA
Austria
GPS:48.215123, 16.376181
Access and transport
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U1/U4 SCHWEDENPLATZ
Railway station
Access: 400 m / 0.25 mi 7 min walk
WEST
Railway station
Access: 4 km / 2.5 mi 30 min walk / 15 min drive
WIEN WESTBAHNHOF
Railway station
Access: 4 km / 2.49 mi 30 min walk / 15 min drive
SOUTH
Railway station
Access: 5 km / 3.13 mi 30 min walk / 10 min drive
SUDAUTOBAHN A2
Highway exit
Access: 12 km / 7.46 mi
WESTAUTOBAHN A1
Highway exit
Access: 15 km / 9.32 mi
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DONAUKANAL
Other attractions
Access: 200 m / 0.12 mi 1 min walk
DIANA BAD
Sports centre
Access: 500 m / 0.31 mi 5 min walk / 1 min drive
STEPHANSDOM
Historic monument
Access: 500 m / 0.31 mi 5 min walk / 5 min drive
RINGSTRASSE
Historic monument
Access: 500 m / 0.31 mi 10 min walk
STADTPARK
Botanical gardens
Access: 800 m / 0.5 mi 15 min walk / 8 min drive
STEPHANS DOM
Tourist attraction
Access: 1 km / 0.62 mi 10 min walk / 5 min drive
HOFBURG
Historic monument
Access: 1 km / 0.62 mi 5 min drive
ETABLISSMT RONACHER
Entertainment/theatre district
Access: 1.2 km / 0.75 mi 20 min walk / 10 min drive
KONZERTHAUS
Opera/symphony/concert hall
Access: 1.5 km / 0.94 mi 20 min walk / 10 min drive
PRATER
Amusement park
Access: 1.5 km / 0.94 mi
CIRCLE
Casino
Access: 1.5 km / 0.94 mi 15 min walk
HAUS DES MEERES
Aquarium
Access: 2 km / 1.25 mi 20 min walk / 10 min drive
STAATSOPER
Opera/symphony/concert hall
Access: 2 km / 1.24 mi 20 min walk / 5 min drive
BURGTHEATER
Entertainment/theatre district
Access: 2 km / 1.24 mi 20 min walk / 10 min drive
KUNSTHISTORISCHES
Museums
Access: 2 km / 1.24 mi 20 min walk / 10 min drive
NATURHISTORISCHES
Museums
Access: 2 km / 1.24 mi 20 min walk / 10 min drive
STAATSOPER
Historic monument
Access: 2 km / 1.24 mi 5 min drive
MUSEUMSQUARTIER
Museums
Access: 2.5 km / 1.55 mi 22 min walk / 15 min drive
THEATER AN DER WIEN
Entertainment/theatre district
Access: 2.5 km / 1.55 mi 30 min walk / 8 min drive
MILLENIUMSTOWER
Cinema district
Access: 3 km / 1.86 mi 15 min drive
GASOMETER
Opera/symphony/concert hall
Access: 3.5 km / 2.17 mi 2 min walk / 15 min drive
TECHNISCHES
Museums
Access: 6 km / 3.73 mi 50 min walk / 20 min drive
SCHONBRUNN
Zoo
Access: 10 km / 6.21 mi 20 min drive
SCHLOSS SCHONBRUNN
Tourist attraction
Access: 10 km / 6.21 mi 20 min drive
A1 RING ZELTWEG
Racetrack
Access: 290 km / 181.25 mi
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ALTE DONAU
Lake
Access: 1.5 km / 0.94 mi 10 min drive
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RINGSTRASSENGALERIE
Shopping centre/mall
Access: 1 km / 0.63 mi 15 min walk / 7 min drive
KARNTNERSTRASSE
Shopping district
Access: 1 km / 0.62 mi 15 min walk / 10 min drive
MARIAHILFERSTRASSE
Shopping district
Access: 3 km / 1.86 mi 20 min walk / 10 min drive
MILLENIUMSTOWER
Shopping centre/mall
Access: 3 km / 1.86 mi 15 min drive
DONAUZENTRUM
Shopping district
Access: 10 km / 6.21 mi 15 min drive
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IBM AUSTRIA
Company
Access: 0 m / 0 mi 2 min walk
OPEC
Company
Access: 0 m / 0 mi 3 min walk
RAIFFEISEN AUSTRIA
Company
Access: 0 m / 0 mi 2 min walk
SIEMENS AUSTRIA
Company
Access: 0 m / 0 mi 12 min walk
ALCATEL
Company
Access: 2 km / 1 mi 10 min drive
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INNERE ST-KARNTNER
Convention centre
Access: 0 m / 0 mi 2 min drive
ACV AUSTRIA VIENNA
Convention centre
Access: 2 km / 1 mi 10 min drive
AUSTRIA CTR VIENNA
Convention centre
Access: 3 km / 1 mi 10 min drive
MARIAHILFERSTRASSE
Convention centre
Access: 3 km / 1 mi 10 min drive
Hotel services
Check-in from - Check out up to
- Car park
- Pets welcome
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- 100% Non Smoking Property
Breakfast
Start the day with a great breakfast! Enjoy our generous breakfast buffet, Monday to Friday from 06:30 - 10:00 am, as well as Saturday and Sunday from 07:00 - 10:30 am.
Our guest reviews
Room is very basic,tv channels mostly not working,water spelled out side shower box,no glass door,left is very old
Customer review rating 1.5/5
Jiries D. R. N. 4. Business - Confirmed reviews ALL
Dear Jiries, Thank you for sharing your feedback with us. We apologize for the inconvenience and discomfort you experienced during your stay. Your comments are crucial in helping us address and improve upon these issues. We are deeply sorry to hear about the condition of your room and the inconvenience with the amenities provided. Please rest assured that we take your concerns seriously, and we will investigate the matter thoroughly to ensure that such occurrences are rectified promptly. Regarding the TV channels, water spillage outside the shower box, and the age of the lift, we understand the frustration this must have caused and apologize for the inconvenience. Rest assured, we will take immediate action to address these issues and prevent them from happening in the future. Furthermore, we apologize for the malfunctioning heating system and the absence of a phone in your room. Your comfort and safety are our top priorities, and we will ensure that these amenities are in proper working order moving forward. We appreciate your understanding and patience in this matter. Please know that we are committed to providing you with a more pleasant and comfortable experience during any future stays. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to contact us directly. Sincerely, Magali Kempes Moll Guest Experience Manager
Good stay
Customer review rating 5.0/5
Fatjon L. Families - Confirmed reviews ALL
Dear Fatjon, Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you had a very nice stay, and we appreciate your compliments on the room and the excellent location. It's wonderful to know that you appreciate our efforts to avoid plastic as part of our environmental protection initiatives. Sustainability is important to us, and we are glad that our commitment to eco-friendly practices resonated with you. If there's anything specific that stood out to you or any suggestions you have for further improvement, we would love to hear more. Your insights help us in our ongoing efforts to provide the best possible experience for our guests. Thank you for choosing our hotel, and we look forward to welcoming you back for another excellent stay in the future. Warmest regards, Magali Kempes Moll Guest Experience Manager
Good stay
Customer review rating 5.0/5
Olena Business - Confirmed reviews ALL
Dear Olena, Thank you for taking the time to share your feedback. We are thrilled to hear that you had a wonderful stay with us! Your positive comments are greatly appreciated, and we are delighted that everything met your expectations. If there are specific aspects or services that stood out to you and contributed to the excellence of your stay, we would love to hear more details. Your insights are valuable to us as we strive to provide exceptional experiences for all our guests. We truly appreciate your choosing our hotel, and we look forward to the opportunity of welcoming you back for another enjoyable stay in the future. Thank you again for your kind words. Warmest regards, Magali Kempes Moll Guest Experience Manager
wonderful
Customer review rating 5.0/5
Eliyana Families - Confirmed reviews ALL
Dear Eliyana, Thank you for taking the time to share your feedback with us. We are delighted to hear that your experience at our hotel was described as "wonderful" and that you found it a pleasant and good place. Guest satisfaction is our top priority, and we are thrilled to know that we were able to provide you with a positive and enjoyable stay. If there are any specific aspects or services that stood out to you, please feel free to share more details. Your comments help us understand what our guests value most and how we can continue to improve. We appreciate your choosing our hotel, and it would be our pleasure to welcome you back for another wonderful experience in the future. Thank you again for your kind words. Warmest regards, Magali Kempes Moll Guest Experience Manager
Thank you for your hospitality
TripAdvisor rating 5.0/5
vishal B Couples - TripAdvisor review
Dear Vishal, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our team, especially Stefnie at the front office and the housekeeping staff, made a positive impression on you. Our front office team take great pride in providing exceptional service and ensuring that our guests feel welcomed and well-informed from the moment they arrive. We're delighted that our lovely colleague warm welcome and helpful guidance added to the enjoyment of your stay. We're also grateful for your kind words about the housekeeping staff, particularly the individual taking care of your room. Providing clean and comfortable accommodations is a top priority for us, and we're glad to hear that our housekeeping team met your expectations. However, we're sorry to hear about your experience with one of our front office staff members. We apologize for any inconvenience caused by their attitude, and we will address this issue with our team to ensure that all guests are treated with the utmost respect and professionalism. Your feedback is invaluable to us as it helps us continually improve our services and guest experiences. We appreciate your understanding and hope that you will choose to stay with us again in the future. If you have any further comments or concerns, please feel free to reach out to us directly. Thank you once again for your kind words, and we look forward to welcoming you back soon! Warmest regards, Mercure Wien City Guest Experience Team
In partnership with TripAdvisor
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