Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 4,572 reviews

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Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie Française is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie Française

Enjoy a taste of France at Gaby Brasserie Française, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Your meetings and events

Room descriptions and layouts

11 

meeting rooms

From 1 to 190 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,572 reviews

TripAdvisor Rating  4.5/5  7,883 reviews

The hotel has lost it’s way

TripAdvisor rating 2.0/5

VENETIAN2015 Couples - TripAdvisor review

This hotel has certainly lost its way 5* NO WAY 3.5* possibly No longer;- 1.Papers in the Lobby and on each floor by the lifts 2.A large bowl of green apples in the Lounge 3.No kettle in the room 4. blankets in the room 5. Two pairs of slippers, only one. 6.Flowers in the bathroom 7.A candle and matches in the bathroom 8.Any drinks in the mini bar 9.A turn down service 10. Pens at the checkin/ checkout desks 11. Drinks vouchers for use in the Bar or Restaurant- usually given to regularly returning guests A deposit of USD 150 is deducted up front for each nights stay BUT no notice given that such deductions are to be made !!! When inquiry was subsequently made the answer was that deductions were to cover “ incidental expenses” ! The hotel is quite soulless 1.

Bonjour! We regret to hear about your recent experience and appreciate the detailed feedback you've provided. It appears there were opportunities for improvement regarding room amenities and service touches. Be assured, your observations are acknowledged and will be reviewed by our team members. We did want to mention that Gaby Brasserie is now operating and we are offering breakfast daily and a full bar and dinner menu each night. Unfortunately, lunch service is currently not available. Still, we understand that the charm of a hotel isn’t solely about it's offerings, but the overall atmosphere and customer experiences. We hope that we can welcome you back in the future to provide a more positive stay. Merci beaucoup. A bientôt.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great location. Great amenities. Very clean and relaxing atmosphere. Friendly and helpful staff.

Dear Mary E., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser

Sofitel New York-Elegance in Midtown Manhattan.

TripAdvisor rating 5.0/5

ATLpch Business - TripAdvisor review

The Hotel Sofitel New York is located in the ideal spot for business and leisure travel in Midtown NYC (44th between 5th & 6th). Special recognition to the hotel’s group event planners. Our entire experience was professional and elegant. The hotel rooms are spacious and quiet, and the staff provided excellent service and support for our group of corporate leaders visiting from across the country. The ballrooms provided the perfect atmosphere for networking and celebrating our group’s 20th year anniversary,

Bonjour, ATLpch! Sofitel New York is indeed perfectly situated, making it convenient for our cherished guests like you. Special recognition to you for acknowledging our dedicated team members, who strive to make every event a success. It's delightful to hear your accommodations were restful and fitting for the gathering of esteemed leaders. Your recognition of the ambiance in our ballrooms is truly encouraging. We trust you'll return soon for another splendid experience or perhaps to celebrate your group's future milestones. Merci beaucoup! A bientôt, see you soon!

Average stay

Customer review rating 3.5/5

Jason R. Business - Confirmed reviews ALL

I’ve stayed at your property 4 or 5 times over the years and am a Gold Accor member yet your hotel refuses to provide any upgrades. Slightly disappointing.

Dear Jason R., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures however, any upgrade is subject to the hotel availability, Thank you Sincerely, Yasser

Well Located good Stay

Customer review rating 4.5/5

Seb Families - Confirmed reviews ALL

I booked the iconic suite with view on Chrysler building very nice suit nice view, gym room is well equipped a little bit small. Team was helpful and very welcoming.

Dear Sebastien L., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

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Other web-users rate our hotel

  • 1,348 reviews 9.6/10 Location
  • 2,428 reviews 5.9/10 Room
  • 2,258 reviews 7/10 Service
  • 41 reviews 6.9/10 WiFi
  • 1,039 reviews 7.3/10 Comfort
  • 769 reviews 3.2/10 Food
  • 602 reviews 6.6/10 Cleanliness
  • 512 reviews 4.6/10 Value

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