Mercure Hotel Garmisch-Partenkirchen 4 stars

Customer review rating (ALL Rating) 4.1/5 556 reviews

Mercure Hotel Garmisch-Partenkirchen - Image 1
Mercure Hotel Garmisch-Partenkirchen - Image 2
Mercure Hotel Garmisch-Partenkirchen - Image 3
Mercure Hotel Garmisch-Partenkirchen - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Spacious restaurant in Bavarian style

  • Quiet beer garden with a panoramic view of the Alps

  • Hotel multimedia studio

  • Leisure area with swimming pool, sauna, massage and steam bath

  • Located directly on the historic Ludwigstrasse

Our accommodation(s)

Hotel location

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467 GARMISCH-PARTENKIRCHEN
Germany

GPS:47.491116, 11.112724

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALT PARTENKIRCHEN

The cozy Alt-Partenkirchen restaurant is the right place to replenish with Bavarian delicacies. Every day, there are various tasty treats from the region, which are also served in the beer garden.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  556 reviews

TripAdvisor Rating  3.5/5  913 reviews

Welcoming

Customer review rating 5.0/5

Zb Couples - Confirmed reviews ALL

Comfortable beds, renovated rooms & bathroom! Was a very good overnight stay!

Dear Zuzana B., Thank you for sharing your positive experience with us! We are thrilled to hear that you found our accommodations welcoming and enjoyed the comfort of our renovated rooms and bathrooms. Providing a pleasant and comfortable stay for our guests is our top priority, and we are delighted that we could meet your expectations. It's always rewarding to receive such positive feedback, and we appreciate you taking the time to share your thoughts. If there is anything specific that made your stay memorable or if you have any suggestions for further improvement, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing Mercure Hotel Garmisch-Partenkirchen Eva Binder General Manager

Yes

Customer review rating 5.0/5

Handyman Business - Confirmed reviews ALL

Nice and very welcoming

Dear Handyman, Thank you for your positive feedback! We're thrilled to hear that you found our hotel nice and very welcoming. We appreciate your kind words and look forward to welcoming you back. Best Regards, Eva Binder General Manager

No follow up. Have requested my invoice and still nothing. No one cares at this place.

Customer review rating 0.5/5

Albert Business - Confirmed reviews ALL

I asked from check out a copy of my invoice be sent to me via email. Still nothing. I requested from th accor site for an invoice. I emailed seperately and still nothing. Tried calling and no one picks up. How do i get a simple thing like this resolved? Can someone respond to me?

Dear Albert C., We sincerely apologize for the inconvenience you've experienced regarding the delay in receiving your invoice. We understand the importance of a prompt response and are sorry that we fell short in this aspect. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva Binder General Manager

Great 3 day stay

Customer review rating 5.0/5

Jonathan F. Families - Confirmed reviews ALL

Had a lovely time staying in Mercure Garmisch Partenkirken. Great location and lovely to walk around the town of Partenkirken within minutes of the hotel.

Dear Jonathan F., Thank you for choosing Mercure Garmisch Partenkirchen for your stay! We're delighted to hear that you had a lovely time and enjoyed the great location. Exploring the charming town of Partenkirchen within minutes from the hotel sounds like a wonderful experience. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another great stay in the future. Sincerely, Eva Binder General Manager

Helpful staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Staff was very courteous and helpful on this trip and really went above and beyond to assist with a family member that fell ill during the stay.

Dear Paul H., Thank you for sharing your experience with us. We are truly touched by your kind words. Our team is dedicated to providing exceptional service, and we are glad to hear that they could assist you, especially during a challenging time. Wishing your family member a swift recovery. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to welcoming you back under happier circumstances. Best regards, Eva Binder General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 368 reviews 8.8/10 Location
  • 711 reviews 6.8/10 Room
  • 587 reviews 7.7/10 Service
  • 5 reviews 7.6/10 WiFi
  • 508 reviews 9.1/10 Breakfast
  • 290 reviews 4.1/10 Comfort
  • 260 reviews 7.2/10 Cleanliness
  • 126 reviews 5.8/10 Amenities

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