Novotel Edinburgh Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,392 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Onsite car parking

  • In central Edinburgh with easy access to Grassmarket & Edinburgh Castle

  • Free WiFi throughout the hotel.

  • Relaxed, stylish restaurant and bar

Our accommodation(s)

Hotel location

Novotel Edinburgh Centre

80 Lauriston Place, SCOTLAND
EH3 9DE EDINBURGH
United Kingdom

GPS:55.944912, -3.199603

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,392 reviews

TripAdvisor Rating  4.0/5  3,749 reviews

Three day city break in Edinburgh enjoying every minute of it.

TripAdvisor rating 5.0/5

Caroline H TripAdvisor review

Novotel hotel is in a great location to the Royal Mile and Castle.Staff were lovely all so friendly. Breakfast was great plenty to choose from. Rooms plenty big and bed so comfortable. Loved the Rituals products provided in the bathroom an added bonus.Will definitely return to this hotel.

Dear GUEST, Thank you for your feedback regarding your stay at Novotel. It is much appreciated and i am glad to read that you enjoyed your stay with us and with our staff who is doing their best to accommodate our guests, Your feedback will be shared with the team. Hope we will see you again. Neli Stoyanova Front office manager

Good facilities

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The hotel was in a good position and had good facilities, the only down side was the room we moved the sofa bed and underneath it was full of crisp crumbs and bits of paper that had been there for a bit

Dear Guest, Thank you for your feedback. We appreciate your compliments on our facilities and convenient location. We apologize for the cleanliness issue you encountered with the sofa bed. Your comments will be shared with our housekeeping team for improvement. We hope to welcome you back. Best regards, Neli Stoyanova Front office manage

Lovely

Customer review rating 5.0/5

Sean Couples - Confirmed reviews ALL

Great sized room and staff were lovely. Shoutout to the man at reception on Thursday morning for his warm and helpful customer service, and to the girl on Wednesday night who brought pizza to my room. You are a legend!

Dear Sean, Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us. Your recognition of our staff members is truly appreciated. We look forward to welcoming you back soon. Best regards, Neli Stoyanova Front office manage

Review

Customer review rating 5.0/5

Andrew G. Families - Confirmed reviews ALL

Lovely hotel and swimming pool. Good facilities

Dear Andrew G., Thank you for your positive review! We are delighted to hear that you enjoyed our lovely hotel and swimming pool facilities. We hope to welcome you back soon. Best regards, Neli Stoyanova Front office manage

Plenty of choice for breakfast but that's the best I can say about it.

TripAdvisor rating 4.0/5

Troglodytestroglody TripAdvisor review

Very modern though oddly there was no way of controlling the heating (there was a note next to the 'thermostat' to this effect - altering it didn't make any difference) so we had to sleep with the window open. Breakfast buffet offered an excellent choice and the waffle maker was a novelty. A reasonable gluten-free offering and they made a cooked breakfast on request. Drinks from the coffee machine were average - and trying to get milk from the machine for the tea was awkward, requiring lots of button-pressing. Having experienced good breakfasts we decided to eat in one night of our stay. What a contrast! The only safe g/f option was the soup and the rest of the menu very unappealing. Maybe that's why the place was empty! One reason for choosing this hotel was the pool. We tried it once. No steam room (though I'm sure it was advertised), and a young couple 'carrying on' (to use a polite term), screeching with laughter in the middle of the pool, along with the eye-watering chlorine fumes in the jaccuzzi when it was running, drove us away. The changing room was tiny, no privacy, and in full view of the occupants of the giant sauna if the door to the pool was opened (or left open, as it was). So, I might return for the breakfast buffet but otherwise would look elsewhere.

Thank you for your feedback regarding your stay at Novotel. I would like to apologize you left disappointed from the food in the restaurant, however thank you for your nice words regarding the breakfast. Apologies that you left disappointed from the pool as well, your feedback is taken into account. Hope we will see you again. Neli Stoyanova Front office manager

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Other web-users rate our hotel

  • 1,647 reviews 9.2/10 Location
  • 2,491 reviews 7/10 Room
  • 2,224 reviews 8.7/10 Service
  • 52 reviews 2.4/10 WiFi
  • 1,222 reviews 8.6/10 Breakfast
  • 1,083 reviews 6.7/10 Cleanliness
  • 783 reviews 7.7/10 Pool
  • 600 reviews 8/10 Food

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