ibis Winterthur City 2 stars

Customer review rating (ALL Rating) 4.3/5 681 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Complimentary WiFi throughout the hotel

  • Close to downtown

  • Bus stop close to the hotel

  • Shopping facilities nearby

Our accommodation(s)

Hotel location

ibis Winterthur City

Brühlbergstrasse 7
8400 WINTERTHUR
Switzerland

GPS:47.495864, 8.711944

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 24 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  681 reviews

TripAdvisor Rating  3.5/5  404 reviews

Friendly and good value for money

Customer review rating 4.5/5

Mikael Solo - Confirmed reviews ALL

Even though situated a bit on the side, the staff was friendly, the room quiet and bed was good. The only small thing would be that the placement of the electric outputs was a bit difficult to use when wanting to charge something bedside.

Dear Mr L., Many thanks for having taken the time to review your stay. We're delighted to hear that you found our team friendly and your room quiet, ensuring a restful stay. It's also great to know that our bed quality met your expectations, providing you with comfort during your time at our hotel. While we regret to hear about the inconvenience with the placement of the electric outlets, we appreciate you highlighting this point. Regarding your experience with the late checkout, we strive to make every process seamless and apologize for any inconvenience with the key renewal. Rest assured that our team is dedicated to providing a hassle-free stay, and your feedback helps us to improve our services. We hope to welcome you back. Best wishes, Sigurd Gilbert, Front Office Heartist

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It was OK as usual. Only thing that was a bit disturbing was the locked window that could not be opened. Also I would like to have possibility to have a nice dinner at the hotel in the evening.

Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that our team member, who you've mentioned may be the manager, made a significant impact on your satisfaction. It's always encouraging to know that our staff's dedication to service is recognized and appreciated. We do apologize for any inconvenience caused by the windows which are designed to ensure optimal energy efficiency and safety; as such, they are indeed fixed and cannot be opened. However, we'd like to reassure you that all our rooms are equipped with air conditioning, and extra fans are available at reception to ensure your comfort. We understand that having an on-site restaurant would greatly enhance your stay, and while we do not currently offer this amenity, we are surrounded by a variety of dining options to suit your evening meal preferences. We hope that you will return in the future. Best regards, Sigurd Gilbert, Front Office Heartist

Good as usual

Customer review rating 3.5/5

Igi Business - Confirmed reviews ALL

Ok, but the window in room is locked, seems intentionally...

Dear Guest, We would like to thank you for taking the time to leave this review about your recent visit. We're pleased to hear that your stay was generally good as usual. It’s rewarding to know that our team, especially Eleni, made a positive impact on your satisfaction. Our hotel prides itself on the high levels of cleanliness, and we're glad you appreciated this aspect. Regarding the windows in our rooms, they are indeed double-glazed and fixed for safety and noise reduction, to ensure that all of our guests have a restful stay. We understand that some guests prefer windows that open, and we apologize if this caused any inconvenience. please notice that he window can be tilted as per request on the reception As for the speed of the internet connection, we are continually working to improve our services and appreciate your feedback on this matter. Your suggestion for breakfast enhancements is noted, and while we currently offer a diverse continental breakfast, we will consider your preferences for future improvements. We hope to welcome you back. Best wishes, Shohrat Öztürk, Front office Manager

Perfect stay

Customer review rating 5.0/5

Piotr Solo - Confirmed reviews ALL

A cozy hotel close to the city centre of Winterthur. I enjoyed a clean room with a coffee machine a very helpful staff.

Dear Piotr, Thank you very much for this kind review. We're thrilled to hear you found our hotel cozy and appreciated our proximity to the city centre of Winterthur. It's wonderful to know that our clean rooms contributed to your perfect stay, and that you felt well taken care of by our attentive staff. We also hope the coffee machine in your room added a touch of comfort to your visit. Your kind words about the welcome drink are much appreciated, and we're glad it made a positive impression. We look forward to seeing you again in the future. Best regards, Shohrat Öztürk, Front office Manager

Pleasant stay with one technical issue

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

As always my stay was pleasant. Quiet, clean place close to the center with all the utilities nearby. As always great and friendly staff. The only issue was with the hot water in the shower, in the evening, the temperature was jumping a lot. few second warm water, then suddenly extremely hot for a while. Probably caused by water pressure changes. Nothing dangerous, but annoying.

Dear Guest, Thank you for providing us with your feedback about your recent stay. We are delighted to hear that you found our hotel to be a quiet, clean place conveniently located close to the center, and we appreciate your kind words about our great and friendly staff. We've noted your feedback regarding the fluctuating water temperature in the shower. While our rooms are designed to ensure a comfortable stay, we regret any inconvenience you experienced. Rest assured, we prioritize the comfort and satisfaction of our guests and will look into the matter to prevent such occurrences from happening in the future. We look forward to seeing you on your next trip to Winterthur. Best regards, Shohrat Öztürk, Front office Manager

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Other web-users rate our hotel

  • 183 reviews 9/10 Location
  • 331 reviews 6.3/10 Room
  • 247 reviews 8/10 Service
  • 6 reviews 5.6/10 WiFi
  • 179 reviews 5.1/10 Comfort
  • 135 reviews 6.7/10 Cleanliness
  • 129 reviews 6/10 Breakfast
  • 35 reviews 3.3/10 Food

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