Mercure Grand Jebel Hafeet Al Ain Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 343 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Swimming Pool with Water Slide

  • Free WIFI

  • Spa and fitness facilities

  • Family rooms

  • Private indoor car park

Our accommodation(s)

Hotel location

Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, P O BOX 24476, P.O.Box 24476
24476 AL AIN
United Arab Emirates

GPS:24.077793, 55.768983

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  343 reviews

TripAdvisor Rating  4.0/5  1,572 reviews

Very enjoyable stay

Customer review rating 4.5/5

Ian Solo - Confirmed reviews ALL

Spacious room and resort in fantastic location on Jebel Hafeet.

Needs improvement

Customer review rating 3.0/5

Rizwan A. Families - Confirmed reviews ALL

Staff was a bit rude. They will keep on doing their work and will not look at you. Room interior is old and need major update. Pool water was cold as ice. They told its temperature controlled but it was not actually. You can see the hotel is being run half-heartedly. The Location is very good but the hotel management need to improve facilities and hospitality.

Nice location

Customer review rating 2.5/5

Dhiraj M. Couples - Confirmed reviews ALL

Only the good part about hotel is location. We expected a good view from the room, but it the room we got doesn’t had a good view. Room was ok ok. The bar, coffee shops are expensive and food or coffee is not good at all, I brought the americano but after smelling it I have throw the coffee it was so bad. We went to bar, the ambience was really boring and the people serving guest are not that attentive. We ordered 2 gins with tonic water, the peg was really small and only 1 tonic water is served instead of 2. Overall won’t suggest until you have a good view from the room and don’t eat or drink from restaurants.

Well Located for Leisure stay

Customer review rating 4.5/5

Abdul H. Families - Confirmed reviews ALL

Mountain Top resort with City view having all amenities.

Beautiful Experience, Great place to visit.

Customer review rating 5.0/5

Rajith F. Families - Confirmed reviews ALL

It was our 1st time in your hotel & it was memorable. The Staff was very friendly & supportive. Breakfast was good but could have been much better if you could increase the varieties of food. Overall it was a good stay & wish you all the very best.

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Other web-users rate our hotel

  • 503 reviews 8.7/10 Location
  • 858 reviews 6.5/10 Room
  • 680 reviews 6.3/10 Service
  • 11 reviews 6.1/10 WiFi
  • 343 reviews 4.4/10 Food
  • 313 reviews 5.6/10 Pool
  • 268 reviews 4.5/10 Vibe
  • 229 reviews 5/10 Comfort

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