Novotel London Brentford 4 stars

Customer review rating (ALL Rating) 4.3/5 1,881 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Indoor heated pool, sauna and fitness centre

  • 7 meeting rooms with top-quality facilities to cater for up to 64 guests.

  • Easy access to central London by rail/tube & 15 minutes from Brentford Gtech Community Stadium

  • 4 EV charging stations

Our accommodation(s)

Hotel location

Novotel London Brentford

Great West Road
TW80GP BRENTFORD
United Kingdom

GPS:51.491003, -0.302124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Our menu is inspired by flavours from around the world, with a choice of hand-picked regional dishes.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 60 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,881 reviews

TripAdvisor Rating  4.5/5  1,434 reviews

Certificate of excellence 2023

A great place to stay and easy to get into central London.

TripAdvisor rating 4.0/5

David W Families - TripAdvisor review

We had a lovely time in this hotel recently. We are a family of 3 with a little boy of 6. We all enjoyed using the pool and had a great (of not a little pricy) vegan breakfast. We are there in the evening a couple of times and the food was great. The hotel is down the road from South Ealing Station on the Piccadilly Line. It’s about 15 mins walk. Really easy to get into London. We would recommend it.

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Very nice house prosecco as a welcome drink for being an ALL member. Restaurant food is also tasty Friendly smiling staff

Dear Davinder G., We very much appreciate your comments regarding your stay at the Novotel London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Desmond DeSa I Sales & Conferences Manager I Novotel London Brentford I Great West Road I Brentford | TW8 0GP. +4…808 | de… I www.accorhotels.com

Good stay

Customer review rating 3.5/5

Katherine Families - Confirmed reviews ALL

We had a good stay, the room was good. Bed and service, was good as usual with Novotel. This time the TV was not working within the entire hotel, the fade wall in the toilet was not working. (Which my 9 year old looks forward too) and I found hair in the bathtub upon arrival. So not a perfect stay but I was compensated for not having television.

Dear Katherine A., We very much appreciate your comments regarding your stay at the Novotel London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Desmond DeSa I Sales & Conferences Manager I Novotel London Brentford I Great West Road I Brentford | TW8 0GP. +4…808 | de… I www.accorhotels.com

Wonderful hotel stay and very lovely staff

Customer review rating 5.0/5

Natasha J. Families - Confirmed reviews ALL

I treated my daughter to a hotel stay for her 7th birthday. On arrival the staff were very welcoming and helpful. The room was very nice, i was very suprised by how nice it was. You were also able to connect your phone to the tv. There was also a speaker in the room which was a nice touch. Lots of cupboard spaces too. You could also order room service, which unfortunately we didn't get the chance to but still think it's very convenient. The pool was the main reason we came. You have to book your slot at the reception, they give you towels and a key card which will give you access to the the pool which I found great as which ment security was very good. There's also a small gym and a sauna which is attached to the pool area. The pool is a decent size, there were alot of families there but that's because of easter holidays, even when it was slightly busy there was still room for extra people. The pool is not heated but its not freezing. The bar and restaurant was good aswell. There is a small cafe across from the hotel, which is good if you want to try something else and a sainsbury's too. The great thing about this hotel is its not far from places, we went to kew Gardens aswell as visiting the hounslow treaty shopping centre and Richmond Town. Amazing stay, would definitely recommend. We shall be back.

Dear Natasha J., We very much appreciate your comments regarding your stay at the Novotel London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Desmond DeSa I Sales & Conferences Manager I Novotel London Brentford I Great West Road I Brentford | TW8 0GP. +4…808 | de… I www.accorhotels.com

Charged for parking

Customer review rating 1.5/5

Florin V. Families - Confirmed reviews ALL

They say this is a 4 star hotel but the rooms are not, dirty chair and walls in the room and old outdated carpet The only good thing about this hotel is the swimming pool, when it's not busy Another thing, I was charged for parking £15/day. That's too much, it was the last time when I used this hotel

Dear Florin V., Thank you for taking the time to tell us about your experience at the Novotel London Brentford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues that you have highlighted and prevent future occurrence. We have to advise you that our parking charges are very reasonable & comparable with other hotels and parking locations in the area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Desmond DeSa I Sales & Conferences Manager I Novotel London Brentford I Great West Road I Brentford | TW8 0GP. +4…808 | de… I www.accorhotels.com

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