Description
ALLSAFE approved hotel
Hotel extras
The Mercure Cairns is perfect for both business and leisure travellers, offering a variety of room types from standard rooms to family and spa rooms. We pride ourselves on delivering warm, friendly service and affordable, comfortable accommodation.
Our accommodation(s)
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Room
Standard Room 1 Queen Bed
- 2 persons
- 20 m² / 215 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
Room
Standard Room 2 Single Beds
- 2 persons
- 20 m² / 215 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
Room
Standard Room 1 Queen and 1 Single Bed
- 3 persons
- 20 m² / 215 sq ft
- Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
- Views: City View
Room
Family Room 1 Queen and 2 Singles
- 4 persons
- 44 m² / 473 sq ft
- Bedding 1 x Queen size bed(s) and 2 x Single bed(s)
- Views: City View
Room
Superior King Room
- 2 persons
- 27 m² / 290 sq ft
- Bedding 1 x King size bed(s)
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Suite
Executive Room 1 King Bed
- 2 persons
- 27 m² / 290 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side or City View
- Most of the accommodation: Balcony
Suite
Loft Room 1 Queen Bed and Spa
- 2 persons
- 27 m² / 290 sq ft
- Bedding 1 x Queen size bed(s)
- Views: City View
- Most of the accommodation: Balcony
Hotel location
Mercure Cairns
15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australia
GPS:-16.919012, 145.772888
Access and transport
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CENTRAL RAILWAY
Railway station
Access: 2 km / 1.24 mi 15 min walk
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CAIRNS PERFORMING ART CENTRE
Entertainment/theatre district
Access: 100 m / 0.06 mi 5 min walk
FLECKER GARDENS
Botanical gardens
Access: 4 km / 2.49 mi 10 min drive
TJAPUKAI
Art and Culture
Access: 25 km / 15.54 mi 30 min drive
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Shuttle
Shuttle on call
SKYRAIL
Tourist attraction
Access: 25 km / 15.54 mi 30 min drive
KURANDA VILLAGE
Tourist attraction
Access: 40 km / 24.86 mi 45 min drive
-
Shuttle
Shuttle scheduled
DAINTREE RAINFOREST
Tourist attraction
Access: 45 km / 27.96 mi 50 min drive
-
Shuttle
Shuttle on call
ATHERTON TABLELANDS
Tourist attraction
Access: 80 km / 49.71 mi 1 hrs 30 min drive
-
Shuttle
Shuttle on call
CAIRNS AQUARIUM
Tourist attraction
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REEF FLEET TERMINAL
Marina
Access: 2 km / 1.24 mi 15 min walk
-
Shuttle
Shuttle on call
YORKEYS KNOB
Beach area
Access: 20 km / 12.43 mi 25 min drive
GREAT BARRIER REEF
Marina
Access: 20 km / 12.43 mi 25 min drive
-
Shuttle
Shuttle on call
Munro Martin Parklands
Park
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CAIRNS CENTRAL
Shopping centre/mall
Access: 2 km / 1.24 mi 15 min walk
Cairns City
Shopping district
CAIRNS LOCAL FOOD OUTLETS
Restaurant and cafe district
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CAIRNS PERFORMING ARTS CENTRE
Company
Access: 0 m / 0 mi 3 min walk
DCM
Company
Access: 0 m / 0 mi 5 min walk / 2 min drive
ERGON ENERGY
Company
Access: 0 m / 0 mi 5 min walk / 2 min drive
TELSTRA
Company
Access: 1 km / 0.621 mi 8 min walk / 5 min drive
DEPT OF MAIN ROADS
Company
Access: 2 km / 1 mi 15 min walk / 5 min drive
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CRCB
Convention centre
Access: 4 km / 2 mi 10 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Restaurant
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
The Stanley
We are excited to welcome you to our brand-new restaurant in Cairns featuring a gorgeous pool deck and venue encouraging sharing with family and friends. Come and experience our delicious local produce, shared plates, and relaxed cool vibe.
The Stanley
Located in the restaurant with access to terrace and pool area, the bar is open daily from 5:30pm to 8pm.
Breakfast
Pool
Your meetings and events
Room descriptions and layouts
meeting room
attendees
- m / m²
- ft / sq ft
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
0 m² 0 sq ft |
|
25 participants |
15 participants |
10 participants |
16 participants |
Configuration is not available for this hotel |
-
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Our guest reviews
Helpful staff great breakfast Clean and cool
Customer review rating 4.5/5
J. Solo - Confirmed reviews ALL
Dear WALMSLEY J., We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you were able to login to your emails after you got the new phone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Cairns Team
Horrid room
Customer review rating 0.5/5
Paul C. Business - Confirmed reviews ALL
Dear PAUL J C., Thank you for taking the time to tell us about your experience at the Mercure Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly note we have passed your commens and feedback to the housekeeping manager to have a look at. We sincerely apologies for this experince. We could guarantee if you wish to stay with us again, your experince will be falwless. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Cairns Team
Exactly, well located and very helpful staff
Customer review rating 5.0/5
Drew B. Business - Confirmed reviews ALL
Dear B. D., We very much appreciate your comments regarding your stay at the Mercure Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Cairns Team
sub standard
Customer review rating 1.0/5
Warren P. Friends - Confirmed reviews ALL
Dear WARREN P., Thank you for taking the time to tell us about your experience at the Mercure Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Cairns has been continously raining everyday the past days. We are not sure to say if that may be the reason for this smell. But our housekeeping team has been informed to do their best to remove such smell. We apologies if this has caused you an inconvenience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Cairns Team
Not Great
Customer review rating 1.0/5
Lynne Friends - Confirmed reviews ALL
Dear LYNNE S., Thank you for taking the time to tell us about your experience at the Mercure Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have passed on your comments to the housekeeping manager. Balconys are cleaned every week. But unfortunatly with the continuous rain there was a challege. But we do apologies for this inconvenience. We should have looked at it daily during your stay. The housekeeping manager will keep this as a record to avoid future incidents. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Cairns Team
In partnership with TripAdvisor
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