Pullman Hanoi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,511 reviews

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Description

Hotel extras

  • "Step outside and into Hanoi'sbustling business district "

  • "Workout in the new Fit Lounge and Tennis course. "

  • "Stay Connected with free Wi-Fianywhere in the hotel "

  • Free 'wake-up' coffee for guests who check out before 6am

Our accommodation(s)

Hotel location

Pullman Hanoi

40 Cat Linh Str, Entrance 61 Giang Vo Str.
10000 HANOI
Vietnam

GPS:21.029786, 105.828575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHEMINÉE

The restaurant serves cuisine inspired by local culinary tradition and international classics, revisited with an eye to contemporary trends

Your meetings and events

Room descriptions and layouts

10 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,511 reviews

TripAdvisor Rating  4.0/5  1,072 reviews

Certificate of excellence 2023

Good Service and Good Staff

TripAdvisor rating 5.0/5

469erniew TripAdvisor review

Always in good service and great experience staffs. Ms Huong at 10th flr Executive Lounge gave a professional grade of service during check out. The room was nice and clean. Breakfast at 10th flr was simple and good quiet atmosphere and good views.

Dear 469erniew, Thank you so much for your lovely review! We are delighted to read through your wonderful comments regarding many aspects of your stay. At Pullman Hanoi, we always try our best to meet your requirement in order to ensure your experience with us. It is a pleasure to learn that you found everything you loved at our hotel. We will definitely pass on your wonderful compliments to Ms. Huong for her great service. Our staff is genuinely passionate about looking after our guests and ensuring they experience only the best service and enjoy our facilities. We truly appreciate your kind words, as it will motivate us to improve our services continuously. It will always be our pleasure to welcome you back and we hope to see you in the very near future. Kind regards, Nguyen Huong Ly (Ms.) Guest Experience Executive

Fantastic service, great room, well looked after

Customer review rating 5.0/5

Mong-melbourne Couples - Confirmed reviews ALL

We chose your hotel in Hanoi to fly from Melbourne to celebrate our wedding anniversary, and we are so pleased that we did. The team looked after us so well provided us with an upgraded room and a small cake that was delicious. Your team laid out on the bed Rose petals in a love heart shape which is very beautiful. We look forward to staying again with you next time we are in Hanoi. Cam On!

Good Saty

Customer review rating 4.0/5

K. N. Business - Confirmed reviews ALL

Overall experience was good n I enjoyed but I think it would be good if you can increase few of the vegetarian food items in ur food menu. Also it would be good to add indian bread ( Roti or paratah) for breakfast as you have 1 indian curry item in ur breakfast menu but do not provide any indian bread or rice to eat.

Excellent choice

Customer review rating 5.0/5

Baláz Business - Confirmed reviews ALL

The co-operation with the Hotel was amazing, the staff more then ready to solve any issue. We had more then enough food on every day, one week was not enough to try them all. Special thanks to Ms. CHAM, Ms LIEN, Mr. HAI, Mrs. CHI and Ms. THUY of course. I can only recommend!

Gagik Soghomonyan about Pullman hotel

TripAdvisor rating 5.0/5

Gagik S TripAdvisor review

A few days ago I was staying in Pullman hotel. I was participating in a training there. I think that this hotel was the best choice for that. Everybody and everything was perfect: the stuff of the hotel, the kindness of people, the location, service, food etc. Especially I wanted to mention to people. The first person I wanted to mention is Quỳnh Nguyễn who works as a trainee in the hotel restaurant. She is perfect in her job and very kind as a person. I wanted to mention her professionality in helping the customers and also, her perfect English. The second person is Jerry (Cuong) from the hotel stuff. He is very professional in his work and very kind to every people. I am really grateful to him because his advices helped me very much and he always was trying to do his best to help me in everything. And of course, I am grateful all the hotel staff for their professionality and kindness.

Dear 83gagiks Thank you so much for your lovely review! We are delighted to read through your wonderful comments regarding many aspects of your stay. At Pullman Hanoi, we always try our best to meet your requirement in order to ensure your experience with us. It is a pleasure to learn that you found everything you loved at our hotel. We will definitely pass on your wonderful compliments to Ms. Quynh Nguyen and Mr. Jerry (Cuong) for their great service. Our staff is genuinely passionate about looking after our guests and ensuring they experience only the best service and enjoy our facilities. We truly appreciate your kind words, as it will motivate us to improve our services continuously. It will always be our pleasure to welcome you back and we hope to see you in the very near future. Kind regards, Nguyen Huong Ly (Ms.) Guest Experience Executive

In partnership with TripAdvisor

Other web-users rate our hotel

  • 280 reviews 7/10 Location
  • 550 reviews 6/10 Room
  • 681 reviews 8.3/10 Service
  • 29 reviews 4.9/10 WiFi
  • 263 reviews 4.7/10 Vibe
  • 243 reviews 5/10 Amenities
  • 210 reviews 9/10 Breakfast
  • 202 reviews 5.9/10 Comfort

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