Sofitel Montevideo Casino Carrasco and Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 746 reviews

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Description

Hotel extras

  • 5 event spaces for up to 250 people

  • Year-round heated indoor and outdoor swimming pool

  • Exclusive spa, beauty salons, massage rooms and saunas

  • Exclusive bar with modern décor and beach view

  • Restaurant featuring unique, sustainable and organic culinary creations

Our accommodation(s)

Hotel location

Sofitel Montevideo Casino Carrasco and Spa

Rbla Republica de Mexico 6451
11500 MONTEVIDEO
Uruguay

GPS:-34.890555, -56.055278

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT 1921

With a wonderful view of the beach and neighborhood of Carrasco, Restaurante 1921 offers a creative gastronomic proposal that combines our outstanding signature cuisine with local and organic products.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  746 reviews

TripAdvisor Rating  4.5/5  1,523 reviews

Certificate of excellence 2023

Still a favorite

TripAdvisor rating 4.0/5

Linda K TripAdvisor review

Impressive building! Staff helpful. 2 rooms and one with an 8 year old which they insisted an upgrade; but that room was actually smaller than the standard room for more money. Breakfast = eh! Great location away from the city and walkable to great restaurants.

Bonjour! Thank you for choosing us and for giving us your feedback, which we take to improve our service. Best regards

Elegant, sumptuous and comfortable

TripAdvisor rating 5.0/5

Travelesq TripAdvisor review

This was a fantastic place to stay for three nights. The hotel is outside the central area and it will take a good 15 minutes to get to the center, but it is worth it. Our room was clean, comfortable and enormous in size. A particular shout-out to the Lobby Manager Rodrigo for making certain our stay went smoothly.

Bonjour Thank you very much for choosing us for your stay in Montevideo. It is very nice to know that you enjoyed the hotel and the city. Best regards

Lovely hotel…. but

Customer review rating 2.0/5

Richard S. Couples - Confirmed reviews ALL

The “but” stems from food poisoning received as a result of eating the crab entree in 1921. It’s taken me 5 days so far to get over it and it’s put rather a dampener on the rest of our Uruguyan vacation. That apart, the rooms, the location and the service were outstanding.

Dear Richard S., Thank you for taking the time to tell us about your experience at the Sofitel Montevideo Casino Carrasco & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great Location, Great Stay

Customer review rating 5.0/5

Jose Business - Confirmed reviews ALL

Awesome experience. If I can provide some suggestion for improvement, I would suggest to increase the dinning in bedroom offering in the menu.

Dear Jose Carlos M., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located, and good service

Customer review rating 5.0/5

Mario Business - Confirmed reviews ALL

I have years stays in this hotel and always have very good service

Dear Mario S., We very much appreciate your comments regarding your stay at the Sofitel Montevideo Casino Carrasco & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 248 reviews 9.1/10 Location
  • 436 reviews 5.7/10 Room
  • 577 reviews 7.7/10 Service
  • 16 reviews 4.7/10 WiFi
  • 247 reviews 8.4/10 Amenities
  • 209 reviews 7.9/10 Vibe
  • 189 reviews 7.2/10 Breakfast
  • 96 reviews 4.7/10 Cleanliness

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