Novotel New Plymouth Taranaki 4.5 stars

Customer review rating (ALL Rating) 4.6/5 1,913 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certification and 24-hour reception

  • On-site parking and Wi-Fi for your convenience

  • Two conference rooms with natural light for events up to 220 people

  • Complimentary bicycle hire.

  • 24-hour gym and sauna

Our accommodation(s)

Hotel location

Novotel New Plymouth Taranaki

Cnr Of Hobson And Leach Streets
4312 NEW PLYMOUTH
New Zealand

GPS:-39.056161, 174.087325

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Haukai Bistro and Bar

Haukai Bistro and Bar focuses on regional cuisine that highlights the best local produce from the Taranaki region. Featuring indoor and outdoor dining areas, it is the perfect place to relax with a meal accompanied by a fine New Zealand wine.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,913 reviews

TripAdvisor Rating  4.5/5  488 reviews

Certificate of excellence 2023

Another good stay

Customer review rating 4.5/5

Kyran Business - Confirmed reviews ALL

Everything was great on this stay. However, parking was scarce and it was difficult to get a park as most parks now seem to be allocated parking. This seems to be a change from my last stay. My only other issue was that the pillows in my room were very thin, and as a result, I did not get a very good sleep.

Dear Kyran, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We're sorry about the parking issues and the thin pillows. Your feedback is important, and we'll address these matters to ensure a better experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meljo Jose Front Office Duty Manager Novotel New Plymouth Taranaki Cnr Hobson and Leach Street – New Plymouth – 4310 – New Zealand T +6… – DD +6… novotelnewplymouth.com

Awesome service,tasty food.

Customer review rating 5.0/5

Rawiri W. Business - Confirmed reviews ALL

The people are friendly and the food is really tasty. The sauna was awesome too.

Dear Rawiri, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meljo Jose Front Office Duty Manager Novotel New Plymouth Taranaki Cnr Hobson and Leach Street – New Plymouth – 4310 – New Zealand T +6… – DD +6… novotelnewplymouth.com

Well located, clean and spacious

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Well located, clean and spacious

Dear Ayushica, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meljo Jose Front Office Duty Manager Novotel New Plymouth Taranaki Cnr Hobson and Leach Street – New Plymouth – 4310 – New Zealand T +6… – DD +6… novotelnewplymouth.com

Good stay

Customer review rating 4.5/5

Deepak L. Couples - Confirmed reviews ALL

Very good. Good service. Reception staff and waiters Very helpful. All the staff were great. Excellent service. Will come again

Dear Deepak, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meljo Jose Front Office Duty Manager Novotel New Plymouth Taranaki Cnr Hobson and Leach Street – New Plymouth – 4310 – New Zealand T +6… – DD +6… novotelnewplymouth.com

Room was very clean and well maintained.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Housekeeping service was very good because the room was spotlessly clean every day. I would have liked more TV stations such as BBC and UKtv. I was also disappointed that the hotel's airport shuttle wasn't operating on the day I was leaving.

Dear Mary, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Taranaki. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We'll consider adding more TV stations like BBC and UK TV based on your suggestion. We apologize for the inconvenience regarding the airport shuttle not operating on your departure day. I have passed your feedback regarding breakfast to the F&B manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meljo Jose Front Office Duty Manager Novotel New Plymouth Taranaki Cnr Hobson and Leach Street – New Plymouth – 4310 – New Zealand T +6… – DD +6… novotelnewplymouth.com

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Other web-users rate our hotel

  • 302 reviews 7.8/10 Location
  • 767 reviews 8.6/10 Room
  • 884 reviews 9.5/10 Service
  • 10 reviews 5.2/10 WiFi
  • 432 reviews 7.1/10 Food
  • 285 reviews 9.4/10 Cleanliness
  • 197 reviews 7.7/10 Breakfast
  • 177 reviews 9.6/10 Vibe

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