Mercure London Heathrow Hotel

Hotel for travellers looking for local and authentic experiences

As one of the closest hotels to London Heathrow Airport, the Mercure London Heathrow hotel is your premier choice for airport accommodation. The hotel is the ideal choice for business and leisure travellers alike, with easy-access to central London and plenty of on-site facilities to make your stay a welcome one. Each modern room includes a private bathroom and work desk, while guests can benefit from the hotels on-site gym, restaurant and meeting facilities.

The on-site Borders Restaurant features a selection of international dishes, freshly prepared in-house. Its simple, yet authentic setting makes for a relaxing night, while a cocktail from the bar helps cap off a memorable stay. Guests visiting on business will benefit from the seven dedicated meeting room located on-site, the largest of which can accommodate 180 guests. Ideal for conferences and events, it's the perfect choice for guests.

The hotel is conveniently located just under 2 miles from Heathrow Airport. Public transport is available from terminals 2 & 3. All major routes (M4/M25/A4) are easily accessible making it ideal for corporate and leisure travellers.

A hotel in Heathrow without the roar of aircraft engine! If you value your quiet ''me time'' , you are Welcome!

Manoj Khandekar, Hotel Manager

Hotel extras

7 dedicated meeting rooms accommodating up to 180 guests
Located less than two miles from London Heathrow Airport
Borders Restaurant offers a choice of international cuisine
On-site leisure facilities available to all hotel guests
Nearby transport links to central London

Our accommodation(s)

Room

Standard Room with 1 single bed

1 pers. max

Bedding 1 x Single bed(s)

Room

Standard Room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Views: Bay view

Room

Standard Room with 1 queen-size bed

2 pers. max

Bedding 1 x Queen size bed(s)

Room

Standard Room with 1 queen-size bed and 1 single pull-out bed

3 pers. max

Bedding 1 x Queen size bed(s) and 1 x Bunk bed(s)

Room

Superior Room with 1 queen-size bed

2 pers. max

Bedding 1 x Double bed(s)

Room

Deluxe Room with 1 king-size bed

2 pers. max

Bedding 1 x King size bed(s)

Room

Superior Non Smoking Room with 1 queen-size bed and Double sofa bed

4 pers. max

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

Hotel location

Mercure London Heathrow Hotel

Shepiston Lane, Hayes, Middlesex
UB3 1LP LONDON
United Kingdom

GPS:51.494497, -0.430612

+44 20 8573 6162

+44 20 8848 1057

Railway station
Highway exit

HAYES AND HARLINGTON

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

MOTORWAY M4 JCT, 4

Highway exit

Access: 2.41 km / 1.5 mi 30 min walk / 4 min drive

HEATHROW

Railway station

Access: 3.38 km / 2.1 mi 40 min walk / 8 min drive

HARROW ON THE HILL

Tourist attraction

Access: 12.39 km / 7.7 mi 25 min drive

KEW GARDENS

Botanical gardens

Access: 15.61 km / 9.7 mi 20 min drive

WINDSOR & ETON

Tourist attraction

Access: 16.09 km / 10 mi 20 min drive

THORPE PARK

Amusement park

Access: 16.09 km / 10 mi 25 min drive

LEGOLAND WINDSOR

Amusement park

Access: 19.31 km / 12 mi 30 min drive

UXBRIDGE

Shopping centre/mall

Access: 6.44 km / 4 mi 15 min drive

Asda Superstore

Shopping centre/mall

DHL

Company

Access: 1 km / 1 mi 18 min walk / 3 min drive

NESTLE

Company

Access: 1 km / 1 mi 20 min walk / 4 min drive

NIPPON EXPRESS

Company

Access: 1 km / 0.621 mi 15 min walk / 3 min drive

COSTCO

Company

Access: 2 km / 1 mi 30 min walk / 5 min drive

TESCO

Company

Access: 2 km / 1 mi 30 min walk / 6 min drive

BAA

Company

Access: 3 km / 1 mi 6 min drive

BP

Company

Access: 3 km / 2 mi 45 min walk / 6 min drive

CANON

Company

Access: 3 km / 2 mi 45 min walk / 6 min drive

GLAXO SMITHKLINE

Company

Access: 3 km / 2 mi 40 min walk / 5 min drive

IBM UK

Company

Access: 3 km / 2 mi 45 min walk / 6 min drive

MARKS & SPENCERS

Company

Access: 3 km / 1 mi 40 min walk / 6 min drive

ROCKET SOFTWARE

Company

Access: 3 km / 2 mi 45 min walk / 6 min drive

APPLE

Company

Access: 4 km / 2 mi 40 min walk / 7 min drive

SHARP

Company

Access: 4 km / 2 mi 45 min walk / 7 min drive

TOSHIBA

Company

Access: 4 km / 2 mi 40 min walk / 7 min drive

STOCKLEY PARK

Convention centre

Access: 4 km / 2 mi 35 min walk / 8 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BORDERS RESTAURANT

Borders Restaurant offers a versatile dining choice whether for formal or informal dining. The focus is on delivering a contemporary menu with emphasis on fresh and seasonal produce.

Your meetings and events

Room descriptions and layouts

7

meeting rooms

From 1 to 180

attendees

Configuration is not available for these requirements

- Height 3 m
- Theatre style 160 participants
- U-shaped Room 50 participants
- Board-room 60 participants
- Classroom style 84 participants
- Banquet 180 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.3 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room 16 participants
- Board-room 20 participants
- Classroom style Configuration is not available for this hotel
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 48 participants
- U-shaped Room 20 participants
- Board-room 24 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 48 participants
- U-shaped Room 20 participants
- Board-room 24 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 48 participants
- U-shaped Room 20 participants
- Board-room 24 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2.3 m
- Theatre style 40 participants
- U-shaped Room 15 participants
- Board-room 18 participants
- Classroom style 24 participants
- Banquet 30 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 8 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
150 m²	3 m	160 participants	50 participants	60 participants	84 participants	180 participants
104 m²	2.3 m	Configuration is not available for this hotel	16 participants	20 participants	Configuration is not available for this hotel	60 participants
50 m²	3 m	48 participants	20 participants	24 participants	24 participants	40 participants
50 m²	3 m	48 participants	20 participants	24 participants	24 participants	40 participants
50 m²	3 m	48 participants	20 participants	24 participants	24 participants	40 participants
39 m²	2.3 m	40 participants	15 participants	18 participants	24 participants	30 participants
14 m²	2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	8 participants	Configuration is not available for this hotel	Configuration is not available for this hotel

Configuration is not available for this hotel

Configuration is not available for these requirements

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Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5 431 reviews

TripAdvisor Rating 3.5/5 1,660 reviews

Convenient location

Gordon B. Couples - 4/18/2024 Confirmed reviews ALL

Reasonable price and close to the airport

Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Mercure Team

Unfriendly personnel and check-in and invoice process very unpleasant.

Anonymous Business - 4/17/2024 Confirmed reviews ALL

The personnel both at the check-in and the check-out was very unfriendly and not helpful. At the check-in it was rather forcefully demanded that I pay immediately but was not given an invoice which I asked for. As a reason it was given that invoices are created at midnight and can’t be printed earlier. At the check-out I was also not given an invoice and was told that the “system is on maintenance”. An odd sheet of paper was pushed to me where I had to write my company address that I needed on the invoice. The invoice should come by e-mail. Due to the behavior, I was not very optimistic and indeed the invoice never came as it was promised. As a platinum member, I have a lot of experience with stays at different hotels of the ALL group. I have never heard or experienced of anything like what was given to me as reasons for denying me an invoice. The room itself fulfilled its purpose for a short night before a flight. Not the standard of Mercure hotels in Central Europe, but what shalls.

Thank you for your feedback following your recent stay at the Mercure London Heathrow Hotel. We appreciate you taking the time to share your complete experience with us. We take all feedback seriously and will use your comments as an opportunity to review and improve our services accordingly. We hope that you can give us another chance in the future so that we can restore your faith in us. Please do not hesitate to contact us should you have any further queries or require further assistance. Kind regards , Mercure London Heathrow Team

Nice hotel

Joy Couples - 4/16/2024 Confirmed reviews ALL

When we arrived and went to the lift area you could smell someone had been smoking but not cigarettes if you know what I mean. The bar lady was not very good at making cocktails, they didn't taste very good. Food in the evening was nice, very comfortable bed but noisy people walking in the corridor with no thought that other guests where trying to sleep at 2am. The night reception man was very helpful with getting us a taxi to the airport, the taxi cost us £40 It would normally be £25 for a taxi but our taxi driver had to wait in the entrance for 20mins for us as our entrance didn't open till 5am and we was early.

Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Mercure Team

Friendly staff

Susan P. Families - 4/15/2024 Confirmed reviews ALL

All was ok

Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Mercure Team

Housekeeping needs tuition

Dave H. Business - 4/15/2024 Confirmed reviews ALL

Stay was comfortable as always. But the housekeeping needs attention. When the room is made up the cleaner fails to replace used cups and only rinses them with water. The sugar is not replenished and last week a used wine glass was left in the room. The waste bin was not taken and replaced with a clean liner. It seems the housekeeper only remakes the bed and very little else.

Thank you for reaching out to us with a response regarding your stay at Mercure London Heathrow Hotel. We are happy to know that you fully enjoyed your stay with us in all aspects and would certainly share your feedback with the team. Please allow us to host your stay once again should you happen to be staying in the vicinity in the future. Regards, Mercure Team

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