Hôtel Mercure Paris Ouest Saint Germain 4 stars

Customer review rating (ALL Rating) 4.2/5 432 reviews

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Description

Hotel extras

  • Less than 15 minutes from Paris La Défense, Place de l'Etoile

  • 8 minutes' walk from downtown Saint-Germain-en-Laye

  • A l'Epicerie boutique bar-restaurant, local cuisine, XXL cheese bell

  • City rooftop farm, patio and terrace overlooking the garden

  • Library, cinema lounge, fitness room, 4 meeting rooms

Our accommodation(s)

Single Bed

Standard room with 1 single bed

  • One person
  • Bedding 1 x Single bed(s)

Hotel location

Hôtel Mercure Paris Ouest Saint Germain

11 Avenue Des Loges
78100 SAINT GERMAIN EN LAYE
France

GPS:48.903667, 2.093582

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

A l'Epicerie St Germain en Laye

The boutique A l'épicerie restaurant offers quality local cuisine and shared platters. Air-conditioned rooms and terrace overlooking the garden. Open weekdays for lunch and dinner and weekend evenings

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  432 reviews

TripAdvisor Rating  2.0/5  9 reviews

Decent hotel, convenient for a stopover

Customer review rating 3.5/5

Nigel Couples - Confirmed reviews ALL

Quiet hotel (only 5 rooms taken the night we stayed). Pleasant, friendly staff. Nice room and ok ameneties. Bathroom was freezing cold and the radiator (towel warmer) had a very complicated system to make it work. Not clever having it connected to the light switch - meant that every time you turn off the light, it turns off the radiator and you have to go through all the menu options again to turn it back on. Heating system in the bedroom was also a bit difficult to get to work properly. There was a staffing problem in the restaurant kitchen (no one turned up) which caused difficulties for our dinner. The only employee - the barman - did his best to help out but choices were very limited.

Very pleasant stay

Customer review rating 4.5/5

Chris Solo - Confirmed reviews ALL

Nice establishment and the staff were always available and very helpful.

Dear Guest,Dear CHRISTOPHE C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cécilia Duterrail Cheffe de réception

Outdated and ugly

TripAdvisor rating 2.0/5

1234CN Business - TripAdvisor review

This Mercure is really as bland as a hotel can get. It’s extremely outdated. My room (which was the higher end room - privileged I think it’s called), had a black and stained carpet, green painted walls and pink tiles in the bathroom. The design is clearly horrible but it’s also worn out and a bit dirty. The breakfast was at least pretty good. All that for €235. I will not come back here.

Customer review rating 5.0/5

H. Business - Confirmed reviews ALL

Superb

Dear MAYK H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cécilia Duterrail Cheffe de réception

Glaciale !!!

TripAdvisor rating 1.0/5

maglegal TripAdvisor review

Personnel d'accueil très sympathique. L'emplacement top Pour le reste et bien 😩🥴😱 Un lit dur comme du bois jamais vu ça dans un.mercure Pas de chauffage dans la chambre a notre arrivée une honte vu le froid dehors..... Aucun chauffage dans la salle de bain au mur tout moisi .... Donc pas de douche le matin trop froid 🙃 Petit déjeuner correct malgré l'accueil blasé de la personne qui était présente a l'autre bout de sont bar et qui vous aboie dessus pour vous demander le n" de votre chambre,tout ça sans bouger... A notre demande d avoir des yaourts nature la réponse a éte s'il 'y en a plus je sais pas .... Plus de madeleines fraîche a 8h50 et aucun rechargement..... Alors que la salle de remplissait 🥴 Pas de confiture.... Citrons et clémentines pourri et moisi dans la corbeille... Et la taxe de séjour a +de 7€50 par personne c'est le pompon 😡😡😡😡 Pour un soit dit 4* on marche sur la tête, cette hôtel ne vaut pas+ de 2 étoiles . C'est la 1 ere fois que je vois un hôtel casi non chauffé et aucun chauffage dans la salle de bain avec une très grande fenêtre ou l'air passait tout autour 😫. Nous avons demandé un geste commercial qui nous a été fait 40€ Merci

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Other web-users rate our hotel

  • 153 reviews 8.5/10 Location
  • 289 reviews 4.9/10 Room
  • 233 reviews 8.6/10 Service
  • 5 reviews 2.9/10 WiFi
  • 104 reviews 7.4/10 Breakfast
  • 75 reviews 4.9/10 Cleanliness

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