Fairmont Château Whistler 4 stars

Customer review rating (ALL Rating) 4.6/5 3,383 reviews

Fairmont Château Whistler - Image 1
Fairmont Château Whistler - Image 2
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4599 Chateau Boulevard, V8E 0Z5 WHISTLER, Canada

Description

Hotel extras

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Heated indoor and outdoor pools, hot tubs and cedar barrel sauna

  • Fairmont Chateau Whistler Golf Club, with 18 holes and mountain vistas

  • A pet-friendly hotel in Whistler, near walks and hiking trails

  • The largest event facilities in Whistler, ideal for meetings and weddings

Our accommodation(s)

Hotel location

Fairmont Château Whistler

4599 Chateau Boulevard
V8E 0Z5 WHISTLER
Canada

GPS:50.116925, -122.946233

Telephone
Fax +1 604-938-2055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

14 

meeting rooms

From 1 to 1,500 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,383 reviews

TripAdvisor Rating  4.5/5  5,097 reviews

Certificate of excellence 2024

Ultimate service

TripAdvisor rating 5.0/5

Destination635011 TripAdvisor review

I felt truly well taken care of during my stay at Fairmont Chateau Whistler. Although I was there primarily for a business conference, I was able to take advantage of the hotel's amenities and found the service exemplary. I had forgotten to pack my sneakers and stopped by the concierge desk to ask where in town I could go to buy a pair so that I could exercise in the gym - instead, they sent a pair up to my room in my size that I was able to use for my entire stay. And when I wanted to go skiing, the on-site rental shop, ticket desk (which sold me a half-day ticket at 12:30 pm), and the ski valet made the entire process a breeze. The front desk was also incredibly accommodating with a late check-out time. I would absolutely recommend this hotel to anyone who is planning to ski at Whistler/Blackcomb and to anyone looking to feel welcome in Whistler.

Thank you for taking the time to share such a wonderful review of your recent visit to Fairmont Chateau Whistler! At Fairmont, we strive to offer our guests truly memorable experiences, and we are delighted to know that your visit was truly representative of this. We are delighted to hear that Fairmont Fit was able to help make your stay special. We are looking forward to welcoming you back for many stays to come!

Well located and excellent well-rounded service

Customer review rating 5.0/5

Eliza Families - Confirmed reviews ALL

My dad is a hemodialysis patient, most concern for me would be his special low salt/ potassium and phosphorus diet, appreciated very much hotel food and beverages service, the servers and chefs tried to accommodate my requests as best they could.

Good Morning Ms. M., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive such positive feedback! I will share your comments with our team, being sure to provide some added recognition for Ian and Chef Cliff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. it was our pleasure to host you and your father. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Bradshaw Director, Guest Experience Fairmont Chateau Whistler

Exceptional stay

Customer review rating 5.0/5

Areej K. Solo - Confirmed reviews ALL

Magnifisent experience, The staff are not like any staff I ever seen, kind, sweet and always smiling. Super clean hotel and I loved that there is coffee in many places in the lobby and in the swimming pool.The coffee in the room was high quality. I ordered a soup in room dining and was amazing. You need high budget to enjoy this hotel, but it is worth it. the ski and hikes around are what the cherry on the cake

Good Morning Ms. Al K., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive such positive feedback from our valued guests! I will share your comments with our team, being sure to provide some added recognition to Sebastien at the Front Desk. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Bradshaw Director, Guest Experience Fairmont Chateau Whistler

Challenging experience

Customer review rating 2.0/5

Guest Families - Confirmed reviews ALL

Overly Expensive, dirty glass in the room, self carried luggage to check out because service was too slow, view of another building and a road

Good Morning Mr. B., Thank you for taking the time to tell us about your recent experience at the Fairmont Château Whistler. I am so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the cleanliness and wait time concerns to avoid any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. It would be our pleasure to extend a preferred rate for a return stay along with a complimentary upgrade to a high floor slope view room to ensure a well appointed guest room. Kindly let me know if you would like to take us up on this offer by direct reply to this email. Do take good care and thank you once again. Sincerely, Lucie Bradshaw Director, Guest Experience Fairmont Chateau Whistler

Plenty that's great but a few niggles

Customer review rating 4.0/5

Jill M. Couples - Confirmed reviews ALL

Gold 1 BR suite was excellent, bed super comfortable. All staff were very good indeed. Organised walks etc all wonderful. Gold lounge cries out for an adults only space. Breakfast could be better in both Wildflower and Gold Lounge simply by making buffet food hot and having healthier options. Deeply annoying shop in the bedroom described as an 'armoire' selling me minibar items and snacks which I don't want. Fridge doesn't have suitable space for the items I would want to put in it such as soda and chocolate not available in my country and keen to enjoy here. To do so would cost me a $20 'fine' which is appalling on a $17,000 dollar stay. Even a small carton of fresh milk to make the Nespresso drinkable would risk that fine. It's stupid, when I can go down to the Gold Lounge and get the non-alcoholic fridge items at no cost.

Dear Jill M., We very much appreciate your comments regarding your stay at the Fairmont Château Whistler. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that the minibar caused an inconvenience during your stay. For the comfort and convenience of our guests we can certainly place a fridge in the room upon request. I have already noted this a preference on your profile for any future stays to ensure a fridge is placed in your room prior to arrival. I would like to take this opportunity to establish myself as a point of contact for all future stays. It would be my pleasure to organize your stay for next year on a preferred rate. Plese reach out to me directly when you have your next stay dates finalized and I will ensure all aspects of your stay are looked after. Thank you again for sharing your experience, and I hope to hear from you soon. Sincerely, LOK RATHORE DIRECTOR, FAIRMONT GOLD Fairmont Chateau Whistler 4599 Chateau Boulevard Whistler, British Columbia Canada, V8E 0Z5 T +1… C +1… www.fairmont.com/whistler/

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