Raffles Grand Hotel d'Angkor 5 stars

Customer review rating (ALL Rating) 4.8/5 350 reviews

Raffles Grand Hotel d'Angkor - Image 1
Raffles Grand Hotel d'Angkor - Image 2
Raffles Grand Hotel d'Angkor - Image 3
Raffles Grand Hotel d'Angkor - Image 4
1 Vithei Charles de Gaulle, Khum Svay Dang Kum, 0 SIEM REAP, Cambodia

Description

Hotel extras

  • A revitalizing oasis of calm.

  • Grand Hotel d'Angkor was the first luxurious grand hotel of its kind to open in Siem Reap.

  • Spacious, lavishly appointed rooms, suites and villas with garden or pool views

  • A choice of refined restaurants and timelessly elegant bars

  • Cambodia’s most beautiful hotel pool set within lush landscaped gardens

Our accommodation(s)

Hotel location

Raffles Grand Hotel d'Angkor

1 Vithei Charles de Gaulle, Khum Svay Dang Kum
0 SIEM REAP
Cambodia

GPS:13.36429, 103.859686

Telephone
Fax +855 23 981 168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

3 

meeting rooms

From 1 to 200 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  350 reviews

TripAdvisor Rating  4.5/5  117 reviews

Certificate of excellence 2024

Nothing too much trouble

TripAdvisor rating 5.0/5

Scaffy Couples - TripAdvisor review

Singapore Airlines failed to transfer our bags so we were without bags. Sam and his team helped direct our bags for later delivery and kept us up to date. Nothing too much trouble for any of the delightful staff. Lovely tapas, excellent room. 5* service.

Wonderful team with great service; frustrating stay due to uncomfortable room experience

Customer review rating 2.5/5

Guest F. S. Couples - Confirmed reviews ALL

The service and team were exemplary throughout. Our stay however was negatively impacted by the unbearable temperature in the room, which despite multiple requests for resolution - and a couple of visits by the engineering team - was not resolved throughout the stay. This led to a very uncomfortable in-room experience, and poor sleeping conditions throughout. Bizarrely, the hotel corridors were very cool / cold, yet the in-room temperature was constantly hot.

Dear Mr. P., Thank you for your kind review. We are glad to hear the team made a positive impression during your stay with us. Once again, our sincere apologies that we fell short of your expectations and your overall stay experience was marred by the temperature condition in your room. Sincerely hope to have the opportunity of welcoming you back to a more seamless stay experience in the near future. Sincerely, Michelle Kam Director of Rooms

Elephant Bar Experience

TripAdvisor rating 3.0/5

dany_lu Couples - TripAdvisor review

I visited during evening time the renowned Elephant Bar at Raffles Siem Reap, where the service was exceptional, as expected. The drinks and snacks were outstanding. However, the overall concept of the bar was confusing and seemed to lack a clear appeal. The lighting was excessively bright, resembling daylight, and the background music from the bar was overshadowed by live piano music from the lobby. Additionally, the sounds of the dishwasher and cash register were quite intrusive. It wasn't a very enjoyable atmosphere, but perhaps this is intentional, aligning with the bar's concept as part of a chain hotel group.

Beautiful staff, magnificent hotel.

Customer review rating 5.0/5

G. W. M. Families - Confirmed reviews ALL

We felt like VIPs the whole time we stayed in this hotel. The wonderful staff made us so comfortable and feel so special. The food and cocktails were next level. The rooms were gorgeous and we loved the nightly leaflets left on our pillows. The conservatory was a lot of fun for pre-dinner drinks.

Dear Mrs. W., Thank you for making time to provide us with this great feedback. We are very much delighted to hear you and your family had an amazing stay with us whilst enjoying the facilities here at the Grande Dame of Siem Reap. We are glad you appreciated the nightly stories which our housekeeping team left on your pillow, wishing you a good night. It was a great pleasure having you and your family as our guests. We appreciate your choice to stay with us and having you recommending Raffles Grand Hotel d'Angkor to your friends and family. Sincerely look forward to welcoming you back home to Raffles Grand Hotel d'Angkor whenever your travel leads you back to Siem Reap, Cambodia. Warm regards Michelle Kam Director of Rooms

Exquisite Hotel and Staff

TripAdvisor rating 5.0/5

Robin C TripAdvisor review

Raffles Grand Hotel d’Angkor and it’s sister property, Raffles Le Royal, in Phnom Penh were two of the most beautiful, gracious hotels I’d ever seen when I visited almost 25 years ago and while much has changed in Cambodia, they remain unrivaled. I was thrilled to be back. The staff is warm, welcoming, and attentive; and the huge pool, inspired by the Royal Baths at Angkor, is a much-needed respite from the heat and long days visiting the temples. Rooms are colonial chic and the posh Elephant Bar is the best place in Siem Reap for a nightcap. I was traveling on my own but with everyone at the hotel greeting me by name, I didn’t feel alone at all.

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Other web-users rate our hotel

  • 78 reviews 9.2/10 Location
  • 131 reviews 7.4/10 Room
  • 286 reviews 9.4/10 Service
  • 97 reviews 9.3/10 Food
  • 92 reviews 8.7/10 Vibe
  • 74 reviews 9.8/10 Pool
  • 51 reviews 7.7/10 Breakfast
  • 51 reviews 5.7/10 Comfort

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