Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,726 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

17 

meeting rooms

From 1 to 320 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,726 reviews

TripAdvisor Rating  4.5/5  3,804 reviews

Certificate of excellence 2024

Beautiful hotel

Customer review rating 4.5/5

Angela C. Friends - Confirmed reviews ALL

Great location, beautiful hotel, great ambiance.

Dear Angela C., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Well located, extremely polite personal

Customer review rating 5.0/5

H.c. Business - Confirmed reviews ALL

Overall, very satisfied. Very polite personal, well located, good facilities.

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

A few faults

Customer review rating 4.0/5

Peo Couples - Confirmed reviews ALL

Breakfast service slow, and forgot cooked items on order twice of a five day stay so frustrated when tickets booked and places to be. Pool cool and jacuzzi not working after choosing hotel particularly for relaxation after sightseeing also disappointing! However beautiful hotel,very friendly staff,amazing room but stairs in suite not ideal for arthritic knees and nightlight trips to the loo. We felt location was prefect for most sightseeing locations ,restaurants and bars and transport options so all Amsterdam has to offer was very accessible .

Dear Ms S., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback. We're glad that you enjoyed the beauty of our hotel, the friendliness of our staff, and the amazing room, as well as our convenient location. However, we're truly sorry for the issues you experienced during your stay. It's concerning to hear about the slow breakfast service and the mix-up with your order, as we aim to deliver a seamless and timely experience. We're also disappointed that the jacuzzi wasn't functioning, especially since you chose our hotel for relaxation. We're taking these concerns seriously and will address them with our team to ensure they don't happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicky Smit Guest Relations Supervisor

Fabulous stay

Customer review rating 5.0/5

Dee Families - Confirmed reviews ALL

Amazing time

Dear Ms S., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Beautiful hotel and well located

Customer review rating 4.5/5

Denise T. Friends - Confirmed reviews ALL

The welcome at reception was wonderful The concierge Kaj is amazing. So helpful and knowledgeable and extremely polite and professional

Dear Denise T., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive feedback. I will share your comments with our team, especially with Kaj and the Bar team members, and about improvement in soundproofing and restaurant service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Herrera Guest Relations Officer

In partnership with TripAdvisor

Other web-users rate our hotel

  • 689 reviews 9.5/10 Location
  • 908 reviews 8.3/10 Room
  • 1,506 reviews 9.2/10 Service
  • 7 reviews 2.6/10 WiFi
  • 406 reviews 8/10 Comfort
  • 395 reviews 9.1/10 Breakfast
  • 355 reviews 8/10 Food
  • 337 reviews 9.2/10 Vibe

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