Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 1,121 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids everyday with MyKids package

Our accommodation(s)

Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,121 reviews

TripAdvisor Rating  4.0/5  3,846 reviews

A great family option

TripAdvisor rating 4.0/5

Jess2828 Families - TripAdvisor review

We stayed 3 nights at a 2bdrm with pool room. Although the room was showing signs of wear/ tear and dated, it’s a fabulous option in this price range. Everything worked, it’s just if you’re particular about things being ‘new’ looking this isn’t the place for you. It was a fantastic option to have our own pool ( water is quite chilly for toddlers) but so refreshing on a hot day! We loved being able to enjoy the outdoors even if the kids were napping. Having a kitchen/ fridge was fabulous as we could store things at our own need. Also, the hotel was very accommodating and has microwaves that they’ll bring to your space, along with baby chairs. The rooms also have a water cooler which was much appreciated! The hotel had a beach bus/ buggy that transported you to the most beautiful beach (Aussies will disagree) but it did the trick for everyone- with great loungers and sand for the kids to play. Not a lot of shade but a lovely spot just the same. The resort grounds were impeccable and extremely well maintained. The playground was a sweet spot for our toddler, who declared it to be so great! Again, showing signs of age but still extremely safe and inviting for the littles. The general pool was so beautifully maintained, much warmer than the room pool but it hit the spot. There was pots of shade and even a shaded paddling pool with floaties for the young ones. The staff were always so lovely and extremely helpful despite the language barrier between some. They all truly went above and beyond to engage with guests to provide amazing service. Honestly, the only downfall of the resort was the food at the buffet . It wasn’t awful but it wasn’t great. Breakfast always had a wide selection of local and western items so there was something for everyone. However , it was hit or miss on the temp and the flavour. The biggest disappointment was the Italian buffet on Monday night. That money can be better spent at one of the great restaurants near by. The food was actually inedible ( undercooked pasta, raw chicken, and lukewarm dishes) Despite the buffet food seriously lacking, the room service food was tasteful, hot and included lots of options. Which we were pleasantly surprised with given our experience in the restaurant. Overall, a reasonably priced resort that we would visit again, especially if they updated their rooms!

Dear Mrs. Jess, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences and describe about our hotel on your comment. It is very glad to receive your positive feedback and we are very pleased to know that you had a good holiday with us. We also would like to thank you for the feedback as we strive to continuously improve the quality of our food and room to give better experience for you in your next trip and our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager

An oasis

TripAdvisor rating 4.0/5

72VaughanS Couples - TripAdvisor review

Truly a lovely place. Beautiful gardens, friendly and helpful staff and plenty to keep the whole family entertained. Rooms are set up for a long stay if needed with a full sized fridge and a kitchen fit for cooking your own meals if needed. Don’t know why you would though with restaurants and warungs in abundance. Good sized pool with plenty of seating and shade. Close proximity to shopping and convenience stores for all your needs. Some of the furniture is starting to show it’s age as well as the fittings but nothing that’s a deal breaker.

Dear Mr. Vaughan S, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. It is very glad to receive your positive feedback and we are very pleased to know that you had a good holiday with us. We also would like to thank you for the feedback as we strive to continuously improve the quality of our furniture to give better experience for our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Please assure that your feedback has been well documented and will be certainly looked into. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager

Perfect!

TripAdvisor rating 5.0/5

Adam M TripAdvisor review

I fully recommend this hotel for your stay in Nusa Dua. The rooms, restaurant and swimming pools are great. Staff is amazing as well! I have organized my wife's 40th birthday party at the Novotel for 15 people and it was magical! Great thanks to Rosalind for her support and professionalism!

Dear Mr. / Mrs. Adam, Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you to share your recent stay experience with us. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us. Your comments regarding staff and the hotel facilities are truly valued. Thank you again for sharing your experience, we look forward to welcome you back on next year to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Home away from home

TripAdvisor rating 5.0/5

Belinda F TripAdvisor review

Home away from Home The Hotels, location and facilities are excellent Rooms, spacious and well appointed But Grace and her reception team made our entire stay very special No Request was too big or small, from arranging my mum surprise birthday to reconfirming our next Hotel. Service was exceptional I would highly recommend this hotel

Dear Mrs. Belinda, Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you to share your recent stay experience with us. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us. Your comments regarding staff and the hotel facilities are truly valued. Thank you again for sharing your experience, we look forward to welcome you back on next year to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Lovely staff and grounds

TripAdvisor rating 5.0/5

Wawo V TripAdvisor review

The staff is very helpful and friendly. I had a problem with the lock on my luggage and he maintenance man capably helped me get into my bag after a long day of travel. Pause Cafe is delicious on the backside of the campus. Beautiful grounds. Weather is amazing in March.

Dear Mr/Mrs. Wawov, Thank you very much for taking your valuable time to share your feedback with us and choosing us for your stay. We are delighted to know that our team member help your luggage problem and making your stay experience memorable. Your kind words truly mean a lot to us. We are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

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Other web-users rate our hotel

  • 423 reviews 9.3/10 Location
  • 1,022 reviews 6.8/10 Room
  • 1,110 reviews 8.8/10 Service
  • 25 reviews 4.7/10 WiFi
  • 346 reviews 6/10 Cleanliness
  • 301 reviews 7.8/10 Breakfast
  • 70 reviews 9.8/10 Wellness Area

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