Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,442 reviews

Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
Novotel Amsterdam Schiphol Airport - Image 3
Novotel Amsterdam Schiphol Airport - Image 4
Taurusavenue 12, 2132 LS HOOFDDORP, Netherlands

Description

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Telephone
Fax +31 23 747 0399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

20 

meeting rooms

From 1 to 360 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,442 reviews

TripAdvisor Rating  4.5/5  1,525 reviews

Certificate of excellence 2023

Good Stay

Customer review rating 4.5/5

R., I. Business - Confirmed reviews ALL

nice hotel, great facilities, nice restaurant with good breakfast and maybe the best: near to the office I was visiting and just some steps far the train station,

Dear R., Thank you for taking the time to review your stay. It's wonderful to hear that our location perfectly suited your needs for visiting the Schiphol offices. Proximity to transport links is indeed one of the conveniences our guests frequently appreciate. We're also delighted to learn that our commitment to sustainability has made a positive impression on you. As a Green Key Gold certified hotel, we continuously strive to be at the forefront of eco-friendly practices. Additionally, we're pleased that our facilities met your expectations. Our team takes pride in the quality of our amenities and services, including our Gourmet Bar Restaurant. We're glad that you enjoyed the breakfast options available, which are part of our effort to provide a varied and satisfying dining experience. Thank you for acknowledging the efforts we put into making our guests' stays enjoyable. It is feedback like yours that motivates us to keep enhancing our services. We hope that you will return on another occasion. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Grrreat Staff and Amazing Property

Customer review rating 4.0/5

Deepika P. P. Families - Confirmed reviews ALL

Except for the Breakfast .. The experience was reallly good

Dear Deepika, Thank you for this review of your recent stay. We are delighted to hear that you found our staff amiable and our property impressive, reflecting the high standards we strive to uphold at Novotel Amsterdam Schiphol Airport. We do, however, regret to hear that our breakfast options did not meet your expectations. We are continuously working on enhancing our culinary offerings to provide a diverse and satisfying experience. The temperature of our coffee is usually monitored closely; your remark has been noted for immediate attention to ensure our beverages are served at the appropriate heat. Regarding the room upgrade, we aim to offer superior comfort and value, and we're sorry to hear that it did not match your expectations. We appreciate your comments on the housekeeping services and will look closely at ways to enhance our guest experience. We understand that efficient luggage assistance and service levels significantly contribute to a smooth and enjoyable stay. Please accept our apologies if we fell short in these areas. Your feedback is instrumental in guiding our improvements. Lastly, we appreciate your comments regarding the dining experience. The quality of food and the value it represents are of utmost importance, and we will address your concerns with our culinary team. Thank you again for your feedback. We hope to see you again in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Well located hotel, extremely comfortable room

Customer review rating 5.0/5

Linda E. Couples - Confirmed reviews ALL

My husband and I had an early morning flight out of Schiphol Airport and needed a place near the site. We reserved a room at this hotel when we realized how easily we could get back and forth from the airport. The room was ready when we arrived at the hotel, and we found our accommodations to be just what we needed. Checkout the next morning was a bit slow, especially since we had prepaid the room. (It seemed that the first agent we met at the desk did not know how to handle a prepaid room, and he had to get another agent to complete the process. That issue was a minor inconvenience, however, and did not take away from the positive experience we had.)

Dear Linda, Thank you for providing us with your feedback about your recent stay. We are pleased that you had a good stay overall and appreciated our convenient location. We do our utmost to ensure that our guests have the best experience possible with us and we are sorry we fell short of your expectations; we will be addressing this with our Reception team. It would be a pleasure to welcome you back. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Wonderful hotel

TripAdvisor rating 5.0/5

irina A TripAdvisor review

The hotel is wonderful. It contribute to the quality time with your family. One of the biggest plusses of the hotell is its location near by railway station. The only challenge of the hotel is also location which iss too far away from center of this cosy city.

Dear Irina, Thank you for taking the time to provide us with your feedback. We are pleased you had an enjoyable experience; our team are on hand for any advice on local attractions and directions to where you might like to visit. We would be delighted to welcome you back for another stay in the future. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Had a great room in a good location. Disappointed that the usual Accor Plus benefits were different to elsewher I have travelled. Disappointed that the booking system did not indicate in a summary of the facilities did not indicate that parking was additional. Noted that other information was included elsewhere on the web.

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you had a great room and appreciated the location of our hotel. However, we regret any confusion regarding the Accor Plus benefits and the parking fee. Our aim is to provide clear and transparent information to all our guests. We constantly strive to align our services with the expectations of our guests and we will take your comments into consideration as we continue to improve our guest experience. Nevertheless, we are thankful for your recognition of our hotel's cleanliness and our commitment to sustainable development. It is heartening to know that these efforts are noticed and appreciated by our valued guests. We do hope to welcome you back in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,373 reviews 8.6/10 Location
  • 1,763 reviews 7.4/10 Room
  • 1,801 reviews 7.4/10 Service
  • 30 reviews 7.8/10 WiFi
  • 859 reviews 8.4/10 Breakfast
  • 791 reviews 7.1/10 Cleanliness
  • 461 reviews 9.5/10 Vibe
  • 415 reviews 8.3/10 Amenities

Powered by Trustyou

Our other establishments nearby