Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.1/5 2,782 reviews

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Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

Our accommodation(s)

Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

Book

Your meetings and events

Room descriptions and layouts

25 

meeting rooms

From 1 to 400 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,782 reviews

TripAdvisor Rating  4.0/5  3,964 reviews

Certificate of excellence 2023

Location, Location, Location!

TripAdvisor rating 5.0/5

traveler508 TripAdvisor review

We just returned from a wonderful stay at the Pullman. I had booked this room last fall and we were not disappointed. Take advantage and book a balcony room, the view was amazing!! Lovely room with fridge, coffee set up. Clean and comfy bed. We were there for our anniversary and received a lovely welcome from the staff! Thank you! Great Breakfast options. Cabs available, near the Metro and RER Ending our day with a view of the Eiffel Tower sparkling is a top memory from our trip! Merci!

Feedback on Recent Stay at Pullman Paris Tour Eiffel

Customer review rating 0.5/5

James N. Couples - Confirmed reviews ALL

Dear Management, I hope this letter finds you well. I am writing to express my dissatisfaction with my recent stay at the Pullman Paris Tour Eiffel hotel. While I appreciate the efforts of your staff and the overall ambiance of the hotel, I was greatly disappointed by the room arrangement, specifically the view from my room. Upon check-in, I was assigned a room with a view supposedly overlooking the Eiffel Tower. However, to my dismay, this view was obstructed by a combination of a tree and nearby building, allowing me to see only the upper 30% of the iconic tower. This significantly detracted from my experience, as one of the main reasons for choosing your hotel was to enjoy the majestic view of the Eiffel Tower. I was offered a bigger room on a lower floor as an alternative, which are lower floor and less maintenance. However, after considering the inconvenience of moving rooms and the fact that it would not guarantee a satisfactory view, I decided not to accept the offer. As a result of this experience, I have made the decision not to stay at Pullman Paris Tour Eiffel in the future. I believe that a clear and unobstructed view, especially when advertised as a feature of the room, is crucial for guest satisfaction and should be ensured consistently. I hope that my feedback will be taken into consideration for future guest experiences. Thank you for your attention to this matter. Sincerely, James N. Leong San

Excellent Location

Customer review rating 5.0/5

Josie Friends - Confirmed reviews ALL

We had a lovely stay with the Pullman and enjoyed our beautiful room with a magnificant view of the Eiffel tower. The staff were lovely and very helpful. My only negative was that the room server forgot to replenish our complimentary mini bar every day and when you pay a premium price I thought this was a bit slack.

Dear Madam, Thank you for choosing Pullman Paris Tour Eiffel for your recent stay. We are thrilled to hear that you had a lovely experience in our beautiful room with a magnificent view of the Eiffel Tower. We appreciate your kind words about our lovely and helpful staff. We apologize for the oversight regarding the replenishment of the complimentary mini bar. Your feedback is valuable to us, and we will address this with our team to ensure better service in the future. We hope to welcome you back for another wonderful stay in the City of Light. Séverine - Guest Experience Manager

Amazing location. Great breakfast and friendly service.

Customer review rating 5.0/5

Steve Friends - Confirmed reviews ALL

An ideal location to explore not only the Eiffel Tower but all of Paris. All of the luxuries you come to expect from a Pullman hotel. Friendly staff, great breakfast buffet and very comfortable beds.

Dear Guest, Thank you for sharing such a positive review of your recent stay at Pullman Paris Tour Eiffel. We are delighted to hear that you found our location ideal for exploring Paris, enjoyed our luxurious amenities, and had a great experience with our friendly staff. It was a pleasure having you with us, and we hope to welcome you back soon. Séverine - Guest Experience Manager

Business Stay

Customer review rating 0.5/5

Shamit D. Business - Confirmed reviews ALL

SMelly Wet rooms clogged toilets and a very misbehaved Front office staff and her manager.

Daer Sir, We are disheartened to hear about your recent experience at Pullman Paris Tour Eiffel. We sincerely apologize for the issues you encountered with the room conditions, staff behavior, and the cleanliness of the hotel. Your feedback is valuable, and we will address these issues internally to ensure they are not repeated. Thank you for bringing these concerns to our attention. Séverine - Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,125 reviews 9.5/10 Location
  • 4,074 reviews 7.5/10 Room
  • 4,275 reviews 8.1/10 Service
  • 27 reviews 7.6/10 WiFi
  • 1,171 reviews 8.9/10 Breakfast
  • 1,061 reviews 5.9/10 Cleanliness
  • 918 reviews 8.2/10 Food
  • 788 reviews 3.9/10 Value

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