Mercure Norwich Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 394 reviews

Mercure Norwich Hotel - Image 1
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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

Our accommodation(s)

Hotel location

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
United Kingdom

GPS:52.653127, 1.266738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

The hotel is friendly, professional team make sure dishes from the The Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  394 reviews

TripAdvisor Rating  3.5/5  1,037 reviews

Business trip

TripAdvisor rating 5.0/5

Kayleighholla TripAdvisor review

I stayed at mercure for business trip. Comfortable rooms and a good size. The receptionist was friendly and very knowledgeable about Norwich and where to go and eat. They do have a restaurant which I will try next time. Breakfast was the best I’ve had in all the hotels I’ve stayed at. It’s buffet style, but the food was fresh which is nice as I didn’t go down till 0830. I ordered poached eggs and the staff got them out to me within minutes. Bar area was very cosy and relaxed. Every staff member I saw was happy and professional. I will be staying at the mercure every time I go to Norwich.

Thank you for your kind review Kayleigh. I am glad you had a great business trip. I must agree i think our breakfast is the best too!

Lovely Jubbly

Customer review rating 5.0/5

Jack Business - Confirmed reviews ALL

Just stayed 1 night with work nice clean room and breakfast was up there as one of the best hotel breakfasts. Staff are all very attentive

Dear Jack, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Customer review rating 4.0/5

Richard S. Business - Confirmed reviews ALL

Receptionist very helpful on the Monday night

Dear Richard, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. I am glad you found our receptionist very help on Monday It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Great stay

Customer review rating 5.0/5

Sue Couples - Confirmed reviews ALL

Stayed here again for a break away from the kids, lovely staff nice arrival and great cooked breakfast, hotel is dated but extremely clean

Dear Sue-Ellen We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. I am glad you had a lovely break and found our staff and breakfast all brilliant! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stuart Collins General Manager

Brilliant hotel

Customer review rating 5.0/5

James M. A. Solo - Confirmed reviews ALL

I had a brilliant time at mercure room was very comfortable clean warm staff were excellent and above every one of them go above and beyond there duties food was excellent hot well cooked served quick

Dear James, We very much appreciate your comments regarding your stay at the Mercure Norwich Hotel. I am glad you had a great time again. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for always being a loyal customer to us and we look forward to seeing you again soon! Sincerely, Stuart Collins General Manager

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Other web-users rate our hotel

  • 110 reviews 8.7/10 Location
  • 366 reviews 7.7/10 Room
  • 449 reviews 9.2/10 Service
  • 9 reviews 5.5/10 WiFi
  • 164 reviews 8/10 Cleanliness
  • 155 reviews 8.7/10 Breakfast
  • 99 reviews 4.2/10 Vibe
  • 88 reviews 3.5/10 Amenities

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