Fairmont Royal York 5 stars

Customer review rating (ALL Rating) 4.4/5 11,401 reviews

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Description

Hotel extras

  • Home to Library Bar, ranked 23 on Canada's 50 Best Bars.

  • Central location, near local attractions, shopping, sports facilities and museums

  • Across the street from Union Station and Union Pearson Airport Express

  • Rich in history, serving traditional afternoon tea on Saturday & Sunday

  • Luxurious Fairmont Gold residential-style rooms and suites

Our accommodation(s)

Hotel location

Fairmont Royal York

100 Front Street W.
M5J 1E3 TORONTO
Canada

GPS:43.645546, -79.381735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

40 

meeting rooms

From 1 to 1,670 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  11,401 reviews

TripAdvisor Rating  4.0/5  1,708 reviews

Certificate of excellence 2023

We won’t be returning

TripAdvisor rating 3.0/5

Yorkshiregirl3 Families - TripAdvisor review

The Hotel is in a great location. The food is very good as is the service in The Reign bar if you can get in. Some in our group were given a lesser room than we booked, we had to complain. Some of us were upgraded, some of our group got a refund and some got nothing. Surely if the Hotel has double booked our luxury king rooms we should be put in better rooms not tired small queen rooms! The bathrooms are tiny, like little cupboards even the suites and deluxe rooms. Don’t stay in the East wing, it’s very tired. You cannot get into the bars easily. They are full most of the time. Hotel guests are not given priority. The hotel is too dark especially around reception when you need to look at documents. Not much lighting in the rooms either. Deposits are taken off cards and not refunded for over 10 days on international cards. We had issues with our bill. Payments were taken out twice. Also we were not happy to see an extra charge was put on the room one night because the hotel was over 90% capacity! Apparently it’s in the terms and conditions!! We wouldn’t choose to stay here again.

Not memorable

TripAdvisor rating 1.0/5

askme123456689 TripAdvisor review

The experience was fully ruined by my gym clothes going missing from a room that cost me over CAD$350 per night. This is one of the most reputed hotels in Toronto. The assistance after that was also sub-par and as such I would not recommend this hotel to anyone in my circle.

Outstanding service - What a great first impression

TripAdvisor rating 5.0/5

Jacynthe P TripAdvisor review

The service I experienced while making and managing my group's reservations at the hotel was truly exceptional. Janice, the group reservations coordinator, truly went above and beyond in every aspect. I'm immensely grateful for her assistance and will select this property for all my future coporate travels.

BED BUGS!

TripAdvisor rating 1.0/5

Curtis B TripAdvisor review

BED BUGS! Hotel is showing its age! My wife and I were there this weekend, both of us are covered in bed bugs!! You would think at $250 per night you would be pretty safe, but no! Check your sheets and bed before getting comfortable! The hotel is showing its age, really rough trim work and elevators not always working. There isn't even a fridge in the room to keep food cold.

Luxury hotel for visiting, but not staying in room overnight

TripAdvisor rating 1.0/5

Departure36152594880 TripAdvisor review

Got upgraded lux queen room, as prior requested away from elevators, and didn't happen. Room is average, neutral decor, bit outdated, bathroom tiny, although good CNN tower view. Library bar was great, events area luxurious. Main concern is poor insulation between room, which resulted in worst night sleep in hotel, with horrendous screaming and sobbing from woman next door which was heard for 2-3hrs 1-3am. Reported to concierge same night, and even manager next morning, heard nothing yet for over 1 week still. At one point wanted to dial 911 as concerned for woman's safety.

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Other web-users rate our hotel

  • 2,894 reviews 9.4/10 Location
  • 5,069 reviews 6.2/10 Room
  • 5,126 reviews 8.5/10 Service
  • 436 reviews 4.9/10 WiFi
  • 2,265 reviews 7.7/10 Vibe
  • 2,123 reviews 4.2/10 Comfort
  • 1,358 reviews 7.2/10 Cleanliness
  • 1,203 reviews 4.5/10 Value

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