Mercure Lyon Charbonnières Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,210 reviews

Mercure Lyon Charbonnières Hotel - Image 1
Mercure Lyon Charbonnières Hotel - Image 2
Mercure Lyon Charbonnières Hotel - Image 3
Mercure Lyon Charbonnières Hotel - Image 4

Description

Hotel extras

  • Close to the A6/A7/A89 highways

  • Wellness area with sauna and fitness center (free)

  • Garden with foosball, petanque court and shaded terraces

  • Private car park / 2 electric vehicle charging stations

  • Green Key certification

Our accommodation(s)

Hotel location

Mercure Lyon Charbonnières Hotel

78 bis route de Paris, Route nationale 7
69260 CHARBONNIERES LES BAINS
France

GPS:45.780829, 4.750488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Cap Ouest

Room with A/C and view of the Monts du Lyonnais, terraces, pétanque area and foosball. Restaurant closed on Saturdays, Sundays and Public Holidays. Exceptional closure from Dec. 24, 2021 to Dec. 02, 2022

Book

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,210 reviews

TripAdvisor Rating  4.0/5  497 reviews

Convenient location, comfortable and quite, excellent breakfast and service

Customer review rating 4.5/5

Alex U. Business - Confirmed reviews ALL

I stayed in this hotel on multiple location, conveniently located with easy access to motorway to Lyon, Airport and my work. Reception is smooth and fast, there are roadworks and slower traffic that may explain why it is so quiet at night. Hotel restaurant serves excellent breakfast and a la carte dinner.

Dear ALEKSANDAR P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charbonnières. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Solid city hotel without any outstanding features

Customer review rating 4.0/5

Bernhard B. Business - Confirmed reviews ALL

Solid city hotel without any outstanding features Very friendly and attentive staff - I would like to emphasize this Clean and with a visible concept but weaknesses in details: sockets wobble, towel hooks wobble, very noticeable limescale edges in the shower

Dear KLAUS K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charbonnières. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Receptionist

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Couldn’t access underground car park because of narrow ramp. Receptionist suggested unloading electric bikes from rack at rear of car and storing them safely in garage. Car then parked above ground. She showed us how to access garage and where to store bikes. Very helpful. Room was very nice too!

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Lyon Charbonnières. Mais nous n'avons pas de parking souterrain dans l'établissement Cordialement

Excellent

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Business trip, excellent staff & rooms. Great quality at Breakfast & Restaurant

Dear VITTORIO S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charbonnières. Sincerely,

Close to office.

Customer review rating 5.0/5

Mel Business - Confirmed reviews ALL

Friendly staff.

Dear Mark Edward L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Charbonnières. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 159 reviews 9/10 Location
  • 443 reviews 7.5/10 Room
  • 456 reviews 9.1/10 Service
  • 278 reviews 7.3/10 Comfort
  • 251 reviews 8.6/10 Breakfast
  • 145 reviews 8.3/10 Cleanliness
  • 7 reviews 3.3/10 Bar

Powered by Trustyou

Our other establishments nearby