Mercure Vichy Thermalia Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 1,441 reviews

Mercure Vichy Thermalia Hotel - Image 1
Mercure Vichy Thermalia Hotel - Image 2
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Mercure Vichy Thermalia Hotel - Image 4

Description

Hotel extras

  • Direct access to the Thermes Les Dômes (fee)

Our accommodation(s)

Hotel location

Mercure Vichy Thermalia Hotel

1 Avenue Thermale
03200 VICHY
France

GPS:46.126507, 3.419778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Brasserie Les Dômes

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 260 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,441 reviews

TripAdvisor Rating  3.5/5  797 reviews

Not a Hôtel !

Customer review rating 2.0/5

La… Couples - Confirmed reviews ALL

How dare you claim 4-star hotel service! My wife and I stayed in room 600. The corridor carpet is covered with stains from a product that has faded the original color. In the morning, my wife counted 22 spider bites and I only 3. I'll spare you the inconvenience of the itching, which really bothered us until a chemist sold us an ointment to ease the discomfort. The condition of the carpet is identical to that in the corridor. I think you should seriously reconsider your housekeeping, because it's obviously poorly done. Photos have been taken of the inconvenience. Translated with DeepL.com (free version)

Good location

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Our experience was positive but the corridor areas were tatty with stained carpets. We also didn’t expect to pay extra for parking

Tired & dated

Customer review rating 3.5/5

Frequent T. Business - Confirmed reviews ALL

Having stayed twice before (2019) I was excited about what to expect - I didn't expect stained, dirty carpet, very poor water pressure in the room and bath towels that were barely effective they were so thin. The facade and entryway looked so bad I almost thought the property had closed down. Service was good, breakfast also good - but the whole place is looking very tired, in need of a major refresh and - where did the pool go!

The old version on Mercure

Customer review rating 3.0/5

Jbr Couples - Confirmed reviews ALL

A well located hotel in the heart of Vichy. Now, the hotel needs renovation as everything (but comfortable mattresses) is out of fashion and tired (eg corridor carpets). Some staff polite and engaging, some less so. Fine for a short stopover in the middle of a long drive, less so for a longer stay.

One night stand

Customer review rating 3.5/5

Filipe L. Business - Confirmed reviews ALL

It was a short stay in the hotel and in the room. The room/hotel offer the minimum service. It seems old and need to be refresh…

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Other web-users rate our hotel

  • 396 reviews 7.4/10 Location
  • 768 reviews 4.7/10 Room
  • 607 reviews 7.3/10 Service
  • 6 reviews 2.4/10 WiFi
  • 361 reviews 2.1/10 Cleanliness
  • 279 reviews 2.6/10 Vibe
  • 241 reviews 7/10 Breakfast
  • 220 reviews 2.6/10 Amenities

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