Novotel Toulouse Centre Compans Caffarelli 4 stars

Customer review rating (ALL Rating) 4.5/5 1,687 reviews

Novotel Toulouse Centre Compans Caffarelli - Image 1
Novotel Toulouse Centre Compans Caffarelli - Image 2
Novotel Toulouse Centre Compans Caffarelli - Image 3
Novotel Toulouse Centre Compans Caffarelli - Image 4

Description

Hotel extras

  • Fitness center open 7 days a week from 6am to 10pm

  • 15 min walk to Capitole Square

  • Catering on the terrace from May 19. Breakfast in your bedroom.

  • Private indoor tool parking with direct accessto the hotel

  • Bar-restaurant with terrace and swimming pool

Our accommodation(s)

Hotel location

Novotel Toulouse Centre Compans Caffarelli

5 place Alfonse Jourdain
31000 TOULOUSE
France

GPS:43.611186, 1.431439

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Gourmet Bar Toulouse Centre

Eat what you want, when you want. Simple and tasty, healthy and balanced, our food allows you to satisfy any craving at any hour. Go on a culinary adventure with a selection of tapas from the GourmetBar. Enjoy your meal on the terrace or in your room.

Book

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 40 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,687 reviews

TripAdvisor Rating  4.0/5  1,157 reviews

Certificate of excellence 2023

Rather a business hotel

TripAdvisor rating 3.0/5

Z6249TBlaurentp TripAdvisor review

More work to do to warm the atmosphere of the lobby and the rooms. I could not control the room temperature. The area is quiet and don't expect to find shops or restaurants around although you are in the city center. I was unfortunate to have my room window giving on a wall.

Bad stay

Customer review rating 0.5/5

Gregory Families - Confirmed reviews ALL

For the attention of the general manager ( Mr Lionel): My stay at your hotel , was unpleasant and I left with bad memories. 1. There was no room service and the room wasn’t cleaned while we were away. The receptionist claimed the cleaner recorded the room as cleaned but that wasn’t the case. She had to come up to take the trash away and brought sheets and towels. 2. Due to a language barrier, my son and a son of another guest assumed they could take a piece of croissants each when they asked the restaurant staff. Instead, a bill of £64 was charged to my room. I tried to protest, but the receptionist insisted I must pay before I checked out. She promised to send an email on my behalf to the manager, which she never did. Overall, my experience was poor and the staff unfriendly and unhelpful. Regards Gregory U.

Dear M. GREGORY, Following our telephone call today, I would like to once again express our sincere apologies for the problems encountered during your stay. We hope that the commercial gesture we have made will encourage you to return during a future stay so that we can regain your trust during a future stay. Best regards Directeur Lionel Bouchand

Customer review rating 4.0/5

Jerome Business - Confirmed reviews ALL

Only some issues with the transport (an big BUS block the access by road to the hotel) and the access walking with all the fences everywhere is scrappy in the night. Obiously is not Hotel's fault but impact in the experience. Best regards

Dear Jerome, thank you for sharing your experience at Novotel Toulouse Centre Compans Caffarelli. We understand that the temporary issue with transportation and the presence of fences around the hotel may have had an impact on your overall experience. We appreciate your understanding and hope that you still had a pleasant stay with us. Best regards, Novotel Toulouse Centre Compans Caffarelli.

Extremely comfortable stay

Customer review rating 4.5/5

Reeju Business - Confirmed reviews ALL

Had a very pleasant stay with Novotel. Comfortable bed, well-equipped rooms, and a prominent location made it a worthwhile stay!

Dear Reeju, thank you for taking the time to share your positive experience at Novotel Toulouse Centre Compans Caffarelli. We are delighted to hear that you had an extremely comfortable stay with us and that you found our beds comfortable, rooms well-equipped, and our location convenient. We appreciate your kind words and look forward to welcoming you back in the future. Best regards, Novotel Toulouse Centre Compans Caffarelli.

well located to TBS and very pleasant stay

Customer review rating 4.5/5

Dewi Business - Confirmed reviews ALL

I arrived in the morning and the receptionist opened the room so I could take a rest and have time to prepare for my meeting afterward. Thumbs up !!

Dear Dewi, Thank you for taking the time to share your positive review of your recent stay at Novotel Toulouse Centre Compans Caffarelli. We are delighted to hear that our convenient location near TBS was beneficial for your trip. It's great to know that our receptionist was able to accommodate your early arrival and provide you with a comfortable room to rest and prepare for your meeting. We truly appreciate your kind feedback and hope to welcome you back in the future. Warm regards, Novotel Toulouse Centre Compans Caffarelli

In partnership with TripAdvisor

Other web-users rate our hotel

  • 458 reviews 8.7/10 Location
  • 642 reviews 7.3/10 Room
  • 841 reviews 9.2/10 Service
  • 6 reviews 7.1/10 WiFi
  • 346 reviews 8.9/10 Breakfast
  • 217 reviews 7.9/10 Cleanliness

Powered by Trustyou

Our other establishments nearby