Mercure Bordeaux Château Chartrons Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 2,006 reviews

Mercure Bordeaux Château Chartrons Hotel - Image 1
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Mercure Bordeaux Château Chartrons Hotel - Image 4

Description

Hotel extras

  • Located in the characteristic Chartrons quarter

  • Private parking garage (charges apply) with a maximum height of 6 ft. 3 in (1.9 m)

  • Bus 5 downtown just across the hotel. 10-minute walk to streetcars B and C

  • Bar open from 6:30am to midnight/Brasserie open daily from midday to 2pm and from 7pm to 10pm

  • 24/7 food in partnership with Potes & Boc

Our accommodation(s)

Hotel location

Mercure Bordeaux Château Chartrons Hotel

81 cours Saint-Louis
33300 BORDEAUX
France

GPS:44.859339, -0.569155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JARDIN D HIVER

Our restaurant Chais Saint Louis is open daily from 7pm to 10pm.

Book

Your meetings and events

Room descriptions and layouts

15 

meeting rooms

From 1 to 450 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,006 reviews

TripAdvisor Rating  3.5/5  1,181 reviews

Very friendly staff, nice bar and restaurant available

Customer review rating 4.5/5

Regmed Couples - Confirmed reviews ALL

Stayed for second time in the Hotel Mercury Chateau Chartrons at Bordeaux, France. Newly refurbished room with nice queen size bed and comfortable bathroom. Quiet with two windows you can open as requested. Nice feeling all around in the room. On a closer look, and if you are picky, some decoration finishes might have been done better (finger prints on new paint, wall paper not cut or glued properly on the edges…). But as said, good enough feeling for the price.

Great room - helpful staff. Good location for town and Le Palais

Customer review rating 4.5/5

Sean F. Business - Confirmed reviews ALL

Great.

Nice looking building, friendly staff, room cleaning and repair to be improved

Customer review rating 4.0/5

Regmed Families - Confirmed reviews ALL

Very good experience with staff, friendly and happy to help. Room located at the back of hotel above some ventilation system. Not the quietest with windows ajar. Bathroom with moulds around shower cubicle seals and bath with holder not properly fixed. Could be easily improved. Staff made aware at checkout.

Very good hotel

Customer review rating 4.0/5

John M. Couples - Confirmed reviews ALL

An excellent stay, bar two things. The suite was excellent, the staff friendly and helpful, the food very good. Parking was available, subject to a height limit. The two problems were:- 1) the mattress was very firm, which is okay for youngsters but difficult when you are 76 with aches and pains. 2) the booking was made following an offer from Accor marketing department. It offered a reduced price for the hotel and dinner. However it did not specify that the a special menu applied which did not contain anything I would choose. This negated our choice of either eating in the hotel or dining out. We would probably eaten in as the normal menu was good albeit limited. Our problem was solved by the staff agreeing that we could have the normal menu with a reduction for what we had paid. This second problem was not the fault of the hotel but the marketing department and could easily have totally ruined my wife's 76th birthday celebrations.

Elegant and quiet

Customer review rating 4.5/5

Xavfrench Solo - Confirmed reviews ALL

Only one night there. Bedroom is confortable and quiet. Breakfast is well furnished.

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Other web-users rate our hotel

  • 545 reviews 8.4/10 Location
  • 1,132 reviews 6.8/10 Room
  • 932 reviews 8.4/10 Service
  • 12 reviews 7.4/10 WiFi
  • 475 reviews 8.2/10 Breakfast
  • 295 reviews 6.2/10 Cleanliness

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