Mercure Paris Gare de Lyon TGV hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 4,332 reviews

Mercure Paris Gare de Lyon TGV hotel - Image 1
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Mercure Paris Gare de Lyon TGV hotel - Image 3
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2 place Louis Armand, 75012 Paris, France

Description

Hotel extras

  • In the heart of Paris. From June, direct link to Orly Airport via metro 14

  • Smart TV with Chromecast in the bedroom.

  • Co-working space with a gourmet break.

  • Drinks & delicacies from our Corner Station: on the terrace or take away.

  • Secure luggage storage 24 hours a day (for a fee).

Our accommodation(s)

Hotel location

Mercure Paris Gare de Lyon TGV hotel

2 place Louis Armand
75012 Paris
France

GPS:48.844779, 2.372532

Telephone
Fax +33 1 43 47 41 94

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

5 

meeting rooms

From 1 to 26 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,332 reviews

TripAdvisor Rating  3.5/5  2,950 reviews

Excellent location for onward journey from Gare d Lyon

Customer review rating 4.5/5

Anne Families - Confirmed reviews ALL

Easy check in, clean rooms, comfortable and excellent location for onwards journey…not even 100m to train station

To be avoided

TripAdvisor rating 1.0/5

725remim Families - TripAdvisor review

Nice lobby and clean room…that’s all positive I can say about this hotel. Tiny room, about 25 degrees in March with no AC or fan and no possibility to open a window. Nobody to help you out either (even though we’ve asked a few times). No free luggage storage for their own customers. Expensive breakfast. Well, I’m just never going back there!

Dear 725remim, We are sincerely sorry you didn't find anything good about your stay except the cleanliness and lobby of our establishment. Please note that our team works hard everyday to provide a quality service. Regarding the size of your room, it is mentionned on our different booking pages. It does correspond to Mercure and Parisian hotels standards. Regarding the temperature in your room, we do apologize as we have some work done on our facade at the moment. The windows can not be opened for your security but we apologize forthe inconvenience. We have some fans available and I will check with our team why they did not give you any. The luggage room is supplement after your check-out. It is also noted on our hotel pages. We are sincerely sorry your overall experience was disappointed. We wish you a lovely day, Léa, Community & Quality Manager

well located for our journey on to Milan

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Comfortable bed

Great location, good stay

Customer review rating 5.0/5

J W. Business - Confirmed reviews ALL

The hotel was very nice and my room was very clean. The staff were very helpful with all my requests. Breakfast had many fresh foods to choose from and everything tasted good. The location of the hotel is very convenient because it is just steps from Gare de Lyons which has the TGV trains, two RER lines (B and D) as well as two Metro lines (14 and 1). There are also many good restaurants in the area, close to the hotel and a couple quick food choices inside the train station.

Great location, good stay

TripAdvisor rating 5.0/5

Joe W TripAdvisor review

The hotel was very nice and my room was very clean. The staff were very helpful with all my requests. My room was on the small side, but had everything that I needed (table for working, coffee maker, small fridge) and I really didn't spend too much time in my room, anyway. Breakfast had many fresh foods to choose from and everything tasted good. The location of the hotel is very convenient because it is just steps from Gare de Lyons which has the TGV trains, two RER lines (B and D) as well as two Metro lines (14 and 1). There are also many good restaurants in the area, close to the hotel and a couple quick food choices inside the train station.

Dear ThorWindFonthill, We thank you for taking your time to share your lovely feedback with us. We are happy to learn you had a good time with us and you particularly enjoyed the cleanliness of our establishment, the sympathy of our staff and the equipments in your room. We hope to have the pleasure to host you again ! I wish you a lovely day, Léa, Community & Quality Manager

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Other web-users rate our hotel

  • 1,618 reviews 9.4/10 Location
  • 2,062 reviews 6.4/10 Room
  • 2,032 reviews 8.8/10 Service
  • 16 reviews 8.3/10 WiFi
  • 1,224 reviews 4.6/10 Comfort
  • 868 reviews 8.8/10 Breakfast
  • 614 reviews 8.5/10 Cleanliness
  • 337 reviews 4.4/10 Value

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