ibis Ribeirão Preto Shopping 3 stars

Customer review rating (ALL Rating) 4.2/5 2,832 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 15-minute drive from the Ribeirão Preto Bus Terminal

  • 20-minute drive from the Dr. Leite Lopes State Airport

  • 80 meters away from the Pinguim Beer House.

  • Paid car park: get your ticket at the gate and give it to the valet driver.

  • Walking access to the Ribeirão Shopping Mall Events Center

Our accommodation(s)

Hotel location

ibis Ribeirão Preto Shopping

Av. Braz Olaia Acosta 691, Torre A - Jd. California, Ribeirão Shopping
14026040 RIBEIRAO PRETO
Brazil

GPS:-21.21208, -47.81786

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 60 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,832 reviews

TripAdvisor Rating  3.5/5  1,416 reviews

A Pleasant Stay at Ibis Ribeirão Preto

Customer review rating 4.5/5

Fábio N. Families - Confirmed reviews ALL

My one-night stay at Ibis Ribeirão Preto was a positive experience. The efficient reception, comfortable accommodations, and commitment to cleanliness make it a reliable choice for travelers seeking a hassle-free and enjoyable stay in the city. I would gladly recommend this hotel to fellow travelers looking for a well-managed and welcoming accommodation option.

Well located

Customer review rating 3.0/5

Carmen D. Business - Confirmed reviews ALL

Negative: [1] The staff seems not to communicate with each other especially those in different shifts. I requested a taxi on my last day and two taxis appeared at 4 in the morning at the entrance with the subsequent issues between taxi drivers. I also requested to receive a wake up phone call at 3:30 the day of my departure but I never received one etctec. [2] I could not connect to internet either with my mobile or my laptop in the first 3 days of my stay. I could connect in other places in RP so it was not a problem with my devices. I was in RP for work so this was a bit complication. [3] There was some kind of leak affecting my bathroom and I was without cold water for some time. It would have useful to change my room to a different one. [4] In days 4 and 5 of my stay, my card did not open the door of my room because there were some problems that the staff at the front desk knew about. However, the person on the night shift did not tell the person in the morning shift and when I requested my card back, I had to explain the long story... Positive: [1] Very friendly staff overall. Fernando was very helpful even if he did not fix my problem. [2] Very nice breakfast with many options. [3] Water fountain was very useful.

Good stay, but........

Customer review rating 3.0/5

Fabio Families - Confirmed reviews ALL

There was no shampoo in the bathroom, the air conditioner was not working properly!

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

It was convenient location for my stay. The breakfast was good. As an English speaker, a few minor issues with communication. All very patient and kind personel.

Dear Patricia C., We very much appreciate your comments regarding your stay at the ibis Ribeirao Preto Shopping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcelo Modesto Gerente Geral ibis Ribeirão Preto Shopping

Very poor

Customer review rating 0.5/5

Fabio C. Business - Confirmed reviews ALL

Bathroom was dirty, towel old and with roles, door knob not working properly.

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Other web-users rate our hotel

  • 623 reviews 8.8/10 Location
  • 1,117 reviews 4.2/10 Room
  • 844 reviews 6.6/10 Service
  • 47 reviews 2.8/10 WiFi
  • 551 reviews 2.8/10 Comfort
  • 500 reviews 7.1/10 Breakfast
  • 415 reviews 4.9/10 Cleanliness
  • 285 reviews 3/10 Value

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