Mercure Lisboa Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,211 reviews

Mercure Lisboa Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • AllSafe and Clean & Safe certified. Free remote medical advice

  • Surrounded by restaurants and public transport

  • Panoramic swimming pool open 365 days.

  • Near the Zoo, Gulbenkian and El Corte Inglês

  • 5 meeting rooms

Our accommodation(s)

Hotel location

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 Lisbon
Portugal

GPS:38.737657, -9.165859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA - NOVOTEL LISBOA

The Bicicleta restaurant has a modern and very cool design, with bicycles and plants as a decorative complement. It serves regional and international specialties until 11pm.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,211 reviews

TripAdvisor Rating  4.0/5  1,739 reviews

Nice hotel

Customer review rating 4.0/5

Vitor Couples - Confirmed reviews ALL

2 day stay during an event I was attending.

Good hotel

Customer review rating 4.0/5

Pierre Families - Confirmed reviews ALL

By far the best hotel of our stay in Portugal (other hotels being Novotel Lisboa and Mercure Fatima). Staff proved helpful at check-in, ensuring that we had two connecting rooms, as we had booked a family offer (believe or not, ALL Family Offer, even with young children doesn’t guarantee connecting rooms. Breakfast was enjoyable, as well as the pool. Hotel could do with a small refurbishment/upgrade, but still acceptable.

Dear PIERRE K., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

I can't fault it!

Customer review rating 5.0/5

Richard A. Solo - Confirmed reviews ALL

Excellent short break, service exceptional throughout my stay.

Dear RICHARD A., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

Cosy hotel in Lisbon

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I loved my short stay at Mercure Lisboa Hotel, the staff is absolutely super friendly. I loved to have a small snack the the bar, the waitress made the most tasty toaster :) I was very happy to find the option of day use, my stay was short just for a few hours between the flights with a stopover in Lisbon. The room was well cleaned and the view to the Aqueducto das Águas livres, it was the cherry on top of cake. Thank you

Dear HELENA J., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

I would not recommend it to anyone

Customer review rating 1.5/5

Ionut G. N. Couples - Confirmed reviews ALL

Bad cold food at lunch. the fridge was making too much noise and the AC was not working properly; the only positive side is that the personnel was really nice and human.

Dear Ionica N., Thank you for taking the time to tell us about your experience at the Mercure Lisboa Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Castro Front Office/Receção www.mercure.com

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Other web-users rate our hotel

  • 424 reviews 8.2/10 Location
  • 671 reviews 6/10 Room
  • 692 reviews 9/10 Service
  • 17 reviews 7/10 WiFi
  • 304 reviews 8/10 Breakfast
  • 240 reviews 6.5/10 Cleanliness
  • 195 reviews 7.4/10 Pool
  • 144 reviews 4.1/10 Vibe

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