Novotel Monterrey Valle 4 stars

Customer review rating (ALL Rating) 3.9/5 1,773 reviews

Novotel Monterrey Valle - Image 1
Novotel Monterrey Valle - Image 2
Novotel Monterrey Valle - Image 3
Novotel Monterrey Valle - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Free WiFi throughout the hotel

  • 20 minutes from the airport

  • Restaurant with terrace, serving Mexican and international dishes

  • Fitness center and outdoor swimming pool with solarium and children's area

  • Pet-friendly hotel! Pets up to 33 lbs. allowed

Our accommodation(s)

Hotel location

Novotel Monterrey Valle

Ave Lazaro Cardenas 3000, Esq Dr Atl. Col. Valle Oriente, San Pedro Garza Garcia
66269 Monterrey
Mexico

GPS:25.647823, -100.328565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available at our restaurant from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,773 reviews

TripAdvisor Rating  3.5/5  423 reviews

Well located

Customer review rating 4.0/5

Alejandro N. Friends - Confirmed reviews ALL

It was a relaxing staying in the hotel

Good

Customer review rating 4.0/5

Ps Business - Confirmed reviews ALL

Good

WELL LOCATED BUT NOT GREAT ROOMS

Customer review rating 3.0/5

Fernanda M. Business - Confirmed reviews ALL

THE BATHTUB WAS NOT CLEAN ENOUGH, THERE WERE STAINS IN THE FLOOR AND IN THE WALL. HOTEL HALLWAYS SMELL WAS WEIRD AND THE RUG SEEMED TO BE REALLY OLD AND FULL OF STAINS. WHEN THEY CLEANED MY ROOM, THEY DIDN'T LEAVE CLEAN TOWELS AND HAD TO ASK FOR THEM AT LOBBY. ELEVATORS WHERE ON MAINTAINANCE AND ONCE I HEARD A STRONG SOUND IN THE CEILING.

The worst hotel in Mexico

TripAdvisor rating 1.0/5

Trail01860506987 Friends getaway - TripAdvisor review

We arrived and the check in time was at 3:00 pm but it wasn’t ready. More than 3 hours passed and they finally gane it to us. It’s very dirty and super super super bad service. There’s hairs in the beds and dirt in the AC. We asked for our money back and they didn’t gave it to us,. We tried to cancel the reservation but they didn’t let us do it. The wort hotel ever. I’m not coming back ever again.

Need urgent cleaning standart

Customer review rating 1.5/5

Giovanni L. Business - Confirmed reviews ALL

Ive stayed for two night only at Novotel Monterrey Valle, I had the bad experience to find hair on the breakfast tableware and on bathroom towels. I have no intention of returning, although I usually stay in NOVOTEL hotels around the world (Buenos Aires, Miami, Medellin, Lima). Those days were a very disapointing days with the brand.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 345 reviews 8.7/10 Location
  • 954 reviews 3.1/10 Room
  • 763 reviews 6.2/10 Service
  • 41 reviews 0.9/10 WiFi
  • 480 reviews 2.3/10 Cleanliness
  • 398 reviews 3.1/10 Amenities
  • 340 reviews 3.1/10 Comfort
  • 319 reviews 2.3/10 Vibe

Powered by Trustyou

Our other establishments nearby