Mercure Sao Jose dos Campos 4 stars

Customer review rating (ALL Rating) 4.1/5 1,217 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Take it easy by the pool and keep healthy in the hotel's gym

  • For corporate events, use one of our 5 fully equipped rooms

  • Mercure São José dos Campos is a 6-minute drive from local hospitals

  • 13-minute drive to Presidente Dutra Highway

  • 15-minute drive to São José dos Campos International Airport

Our accommodation(s)

Suite

Superior Suite with one king size bed

  • 2 persons
  • 44 / 473 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side or Panorama view or City View

Hotel location

Mercure Sao Jose dos Campos

Avenida Dr Jorge Zarur, 81 Torre II Jardim Apolo
12243081 SAO JOSE DOS CAMPOS
Brazil

GPS:-23.20534, -45.90523

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

M Bar & Cozinha

M Bar & Cozinha ensures a warm and cool atmosphere. Menu travels through concepts of regional and international dishes, pleasing to all tastes.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,217 reviews

TripAdvisor Rating  4.0/5  700 reviews

Excellent service

Customer review rating 5.0/5

Carlos C. Business - Confirmed reviews ALL

Excellent service provided by the personnel in the Hotel. Always expecting in what they can help.

Dear Carlos Antonio C. O., We very much appreciate your comments regarding your stay at the Mercure Sao Jose dos Campos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luís Fernando Miyamura General Manager

Above average and worth staying

Customer review rating 4.5/5

Marcelo Business - Confirmed reviews ALL

Mercure SJC is very well located, with a pleasant room and excellent breakfast (pays apart). Parking service improved a lot and now is fast and efficient. The shower cap in my room was spreading water all around the bathroom and needed to be replaced or fixed. The room price is usually high but, in the end, at this time, the system provided a fair price. Good stay!

Prezado Marcelo, Agradecemos por este positivo feedback com relação a sua hospedagem no Mercure São José dos Campos. Obrigado por compartilhar a sua experiência conosco. Pode ter a certeza que seus comentários servirão de base para que possamos aprimorar a qualidade de nossos serviços. Esperamos recebê-lo novamente em breve! Luís Fernando Miyamura, Gerente Geral Mercure São José dos Campos

expensive frigobar and old installations

Customer review rating 1.0/5

Jose M. Business - Confirmed reviews ALL

it is unbelievable to see how old are the installations at the hotel, specially because Mercure usually has a good reputation. also, all the frigobar itens very expensive.

Dear Jose m. Da Silva R., Thank you for taking the time to tell us about your experience at the Mercure Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando General Manager

Average

Customer review rating 3.0/5

M Business - Confirmed reviews ALL

Room is just the bed, a standard bathroom and a small desk. The mattress isn’t the most comfortable one. The airconditioning works good. The hallways are not airconditioned. Staff is friendly but also looks bored. Reception speaks English but the restaurant staff do not.

Dear Maxim, Thank you for taking the time to tell us about your experience at the Mercure Sao Jose dos Campos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luis Fernando General Manager

Good stay at Mercure São José dos Campos

Customer review rating 4.5/5

Sergio S. Couples - Confirmed reviews ALL

Everything was fine.

Prezado Sergio, Agradecemos por este positivo feedback com relação a sua hospedagem no Mercure São José dos Campos. Obrigado por compartilhar a sua experiência conosco. Esperamos recebê-lo novamente em breve! Atenciosamente, Luís Fernando Miyamura Gerente Geral Mercure São José dos Campos

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Other web-users rate our hotel

  • 157 reviews 8.2/10 Location
  • 498 reviews 4.8/10 Room
  • 420 reviews 6.5/10 Service
  • 7 reviews 5.2/10 WiFi
  • 250 reviews 3.4/10 Comfort
  • 239 reviews 7.4/10 Breakfast
  • 196 reviews 4.5/10 Cleanliness
  • 123 reviews 2.6/10 Vibe

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