Sofitel Queenstown Hotel and Spa 5 stars

Customer review rating (ALL Rating) 4.4/5 608 reviews

Sofitel Queenstown Hotel and Spa - Image 1
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Description

Hotel extras

  • Central location in town

  • Award-winning day Spa

  • 2 stylish meeting spaces

  • Luxury done with French zest

Our accommodation(s)

Hotel location

Sofitel Queenstown Hotel and Spa

8 Duke Street, PO Box 1797
9300 QUEENSTOWN
New Zealand

GPS:-45.031318, 168.658901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 90 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  608 reviews

TripAdvisor Rating  4.5/5  1,959 reviews

Certificate of excellence 2023

Well located and great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We had a great time staying here, kids loved it.

Spoilt by lack of parking

Customer review rating 3.0/5

Greg H. Couples - Confirmed reviews ALL

The hotel service was great and room very comfortable, but be aware that there is no car park and very few public car parking spaces in the centre of town. The hotel takes advantage of this by offering a $50 a day valet parking service. As we used the hotel stay to kick start our 5 day Milford Trail walk, this meant that the cost of our room was in effect more than doubled!

AWESOME QUEENSTOWN EXPERIENCE

Customer review rating 5.0/5

Mary R. Couples - Confirmed reviews ALL

My Husband and I stayed at the hotel for 6 nights while visiting Queenstown. The hotel is quite central and has a great valet parking system for those days when we decided to tour. The valet and concierge staff are super friendly and helpful with tips on what to do around town and further a field. The staff at the hotel from the Reception, to Concierge, to Housekeeping and the wonderful staff in the Left Bank and Le Salon Rouge, they were all absolutely amazing. They are a tight knit and friendly team and it was a delight to meet so many of them. The staff were so welcoming that I felt like I was at home with family! Each of them took time to learn my penchant for sparkling water, latte and sweet corn fritters! I felt really cared for by all of the staff. The food was great, the service exceptional and the room was comfortable and very well maintained. Our breakfast favourite was the sweet corn fritters. We could choose from an extensive buffet or from the A La Carte menu. We were spoiled for choice. Of an evening, we thoroughly enjoyed the Club Lounge in Le Salon Rouge between 17…. The Apero Chic menu offered a great range of drinks and we enjoyed the Charcuterie, Fromage, Gold Digger and Canape platters over the six nights that we stayed there. In essence, I can easily sum up our experience at Sofitel Queenstown by saying that when I am old and retire, I think that I would like to live there! We loved it!

Well located, great staffs

Customer review rating 3.0/5

Lena Families - Confirmed reviews ALL

All staffs were very kind and attentive, felt very welcomed. However, hotel quite worn down, dirty armchair with ottoman, spotted a few stains on doona, couldn't bother to ask for change. Other than kind staff, didn't satisfy 5 star experience.

Great hosting, location perfect

Customer review rating 5.0/5

Happy A. Couples - Confirmed reviews ALL

The service is fantastic and everyone is helpful. I recommend anyone who truly loves to relax in a location that's walkable to cbd, this is the perfect Hotel to stay at and is truly a 5 star.

Bonjour Pene, We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. We're thrilled to hear that you had a fantastic experience with us and found our service top-notch. It's wonderful to know that you enjoyed our convenient location and that you found our hotel to be truly 5-star worthy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Pradnya Lohate Front Office Manager

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Other web-users rate our hotel

  • 300 reviews 9.1/10 Location
  • 393 reviews 7.5/10 Room
  • 434 reviews 8.6/10 Service
  • 5 reviews 2.9/10 WiFi
  • 113 reviews 7.3/10 Breakfast
  • 100 reviews 6.5/10 Cleanliness
  • 72 reviews 5.4/10 Value
  • 34 reviews 8.8/10 Wellness Area

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