Hotel Mercure Graz City 4 stars

Customer review rating (ALL Rating) 4.5/5 324 reviews

Hotel Mercure Graz City - Image 1
Hotel Mercure Graz City - Image 2
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Description

Hotel extras

  • In the center of Graz, within walking distance of the Old Town

  • Free WiFi throughout the hotel

  • Public parking garage for a fee with direct access to the hotel

  • Sauna, infrared cabin and fitness area free of charge

  • All rooms are equipped with air conditioners.

Our accommodation(s)

Hotel location

Hotel Mercure Graz City

Lendplatz 36 to 38
8020 GRAZ
Austria

GPS:47.075346, 15.430673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OMEGA

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 40 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  324 reviews

TripAdvisor Rating  4.0/5  1,049 reviews

Nice, friendly and clean

Customer review rating 4.5/5

Livio Business - Confirmed reviews ALL

nice stay Mercure City Graz. Perfect rooms, super nice people, easy to find and good parking possibility.

Dear Livio, Thanks for your comment about your stay. We are delighted to hear that you found our rooms perfect and our team super nice. It's wonderful to know that our parking facilities met your expectations and that you had an easy time finding us. Regarding your note about certain items not being available at 07:30, we appreciate your feedback and are always looking for ways to enhance our service offerings to ensure our guests have a seamless experience at any time of day. The positive mention of our check-in team is greatly appreciated, and it's rewarding to know they made a significant contribution to your satisfaction. We hope that we may have the pleasure of seeing you again in the future. Kindest regards, Caroline, Guest Relation Manager

Well located,

Customer review rating 5.0/5

Lou B. Couples - Confirmed reviews ALL

Great hotel near the centre of Graz, very dog friendly with convenient parking

Dear Lou, Thank you for sharing the review of your stay with us. We're delighted to hear that you appreciated our hotel's central location, close to the heart of Graz, and found our facilities to be dog-friendly. It's wonderful to know that the convenience of our parking was to your satisfaction. Our team strives to provide exceptional service and amenities, including pet-friendly accommodations and easy access to the city's attractions. We hope you will return for another memorable stay. Best wishes, Caroline, Guest Relation Manager

Great room and services

Customer review rating 5.0/5

Gruia Families - Confirmed reviews ALL

Large apartment, very good location , amazing breakfast, very friendly staff.

Dear Gruia, Thank you very much for your kind review. We're delighted to hear that you enjoyed the spaciousness of your apartment and our prime location. Our team strives to provide a welcoming environment, and we're glad that our staff, especially the receptionist, contributed positively to your stay. It's also wonderful to know that our breakfast selection met your expectations and added to the enjoyment of your visit. We appreciate your support for our environmental initiatives as we work towards more ecological alternatives in our amenities. We look forward to welcoming you again. Best regards, Caroline, Guest Relation Manager

good location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

pleasant. helpful staff. lack of knowledge of eating alternatives in immediate vacinity.

Dear Guest, Thank you for reviewing your stay with us. We're delighted to hear that our hotel's location was convenient for your stay and that our staff made a positive impression with their pleasant and helpful service. Regarding your feedback about the lack of knowledge of dining alternatives in the vicinity, we always aim to provide our guests with comprehensive information about local eateries and regret any oversight in this area. Rest assured, we are taking steps to ensure our team is well-informed about all the culinary options Graz has to offer, especially those right on our doorstep in the Lendplatz area. We hope to welcome you back. Best wishes, Caroline, Guest Relation Manager

Well located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Great location of hotel, very kindly hotel stuff, great breakfast.

Dear Guest, Thank you for taking the time to share your review. We're thrilled to hear that you enjoyed our hotel's prime location and the professionalism of our staff, as well as the varied offerings of our breakfast buffet. Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay. We have taken note of your comment regarding the cleanliness of the windows in your room. While we strive to maintain the highest standards, it seems we fell short in this instance. Please rest assured that we will address this matter internally to ensure our usual standards are met. We do hope to welcome you back in the future. Best wishes, Caroline, Guest Relation Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 546 reviews 9.4/10 Location
  • 606 reviews 7.1/10 Room
  • 461 reviews 8.5/10 Service
  • 14 reviews 6.1/10 WiFi
  • 509 reviews 9.2/10 Breakfast
  • 218 reviews 6.3/10 Cleanliness
  • 116 reviews 5.5/10 Vibe
  • 64 reviews 6.4/10 Amenities

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