Mercure Rambouillet Relays du Château Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,368 reviews

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Description

Hotel extras

  • ALLSAFE

  • Ideally located next to the chateau

  • Bistro restaurant and stylish bar

  • Fitness room available 24 hours a day

  • 3 modular meeting rooms

Our accommodation(s)

Hotel location

Mercure Rambouillet Relays du Château Hotel

1 place de la Liberation
78120 RAMBOUILLET
France

GPS:48.645401, 1.819548

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Le Relays du Château

Le Relays provides a tasty and balanced cuisine suitable for everyone. Sit by the fireplace on winter evenings or on our new lounge terrace for dining, relaxing or just for a drink.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,368 reviews

TripAdvisor Rating  4.0/5  700 reviews

Overall good stay, very bad experience with breakfast

Customer review rating 2.0/5

S.m. Friends - Confirmed reviews ALL

We finally decided to have the full breakfast in the morning at 10am. It was chaotic to get a table and there was no more hot food. The lady that was dealing with the breakfast was nice with us (she made some scrambled eggs for us for example) but was overwhelmed (scrambled eggs were cold, no plates, no cuttlery at the beginning). When doing the checkout, we asked for a commercial gesture for the breakfast that was not satisfying, the lady (other than the one dealing with the breakfast) was rude with us saying it was our fault that we arrive too late to get a good service (we acknoledge we arrived at the end of the service, in this case we prefer being said the breakfast is closed rather than pay for a bad service)

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice room with excellent bed. Friendly personel.

Dear HOSKENS BARBE, Thank you for taking the time to share your experience. We are delighted that you had a pleasant stay and we hope to have the chance to welcome you back to the Mercure le Relays du Château. Best regards, Elise

Changed - But Not For Better

Customer review rating 2.0/5

T. M. Couples - Confirmed reviews ALL

Having stated at this hotelon a few occasions previously before Covid times, we were looking forward to coming back. How disappointing, the reception area, dining area and bar have undergone refurbushment, and in our opinion they gave taken away the grandeur and replaced it with so called trendy business style. Whoever thought that putting a pool table in the reception area was a good idea wants the sack. The rooms are still excellent, but the refurbushment is obviously being paid for by the increased price in the bar/dining room. Wine that used to cost around €26 fir a bottle now costs €42 for a bottle of Pinot Gris. These prices are set for business people claiming expenses not normal tourists. We have always dined here when we have previously stopped at the hotel, but thus time sourced a friendlier, more welcoming and better priced alternative five minutes away.

Very nice stay.

Customer review rating 4.5/5

Karine V. Business - Confirmed reviews ALL

The waiters were very nice and professional. Receptionists were very swift and professional. The room is well decorated and you feel very comfortable I recommend this place

Chère Karine, Je vous remercie pour votre commentaire suite à votre séjour dans notre établissement. Nous sommes heureux que vous ayez passé un bon séjour et que vous ayez apprécié nos chambres, ainsi que l'accueil qui vous a été fait. Nous espérons vous accueillir à nouveau très prochainement au Mercure Relays du Château. Elise

Brilliant

Customer review rating 4.5/5

Terrey B. Couples - Confirmed reviews ALL

Great location, fabulous team in all areas. Room comfortable snd restaurant excellent. Would not hesitate to recommend this hotel if travelling here. Easy parking around the corner.

Dear Terrey, Thank you for taking the time to share your experience. We are delighted that you enjoyed your stay and look forward to welcoming you back to Mercure le Relays du Château. Best regards, Elise

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Other web-users rate our hotel

  • 488 reviews 8.5/10 Location
  • 767 reviews 5.8/10 Room
  • 657 reviews 7.5/10 Service
  • 7 reviews 2.9/10 WiFi
  • 335 reviews 6/10 Breakfast
  • 215 reviews 3.9/10 Cleanliness

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