Novotel Tunis 4 stars

Customer review rating (ALL Rating) 4.3/5 855 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • A 15-minute drive from Tunis-Carthage airport

  • Roof fitness room

  • Hammam and massages (fee applies)

  • Free Wi-Fi

  • Private covered parking

Our accommodation(s)

Hotel location

Novotel Tunis

Avenue Mohamed V
1002 TUNIS
Tunisia

GPS:36.811634, 10.184235

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

Your meetings and events

Room descriptions and layouts

13 

meeting rooms

From 1 to 200 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  855 reviews

TripAdvisor Rating  4.0/5  510 reviews

Good

Customer review rating 4.0/5

J. Business - Confirmed reviews ALL

Reception welcome professional Restaurant, can improve the welcoming

Dear Mr S. We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Great stay every time all the time ✔️

Customer review rating 4.5/5

Charles R. D. Business - Confirmed reviews ALL

I have been staying at the Novotel Mohamed V for the last 11 years and I just love staying there , the location is amazing and the people are simply outstanding ✔️

Dear Mr D. Thank you for leaving us your opinion. Your satisfaction being our main concern, it is always a pleasure to read such a positive appreciation. Hoping to welcome you again soon. Best regards. Sincerely, Mohamed TRABELSI General Manager

Cigarettes smell

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Cigarette smells

Dear Mr B., Thank you for taking the time to tell us about your experience at the Novotel Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mohamed TRABELSI General Manager

Decent hotel, nice room but overpriced

Customer review rating 3.0/5

Massimo Families - Confirmed reviews ALL

The room was nice and comfortable. The service is fair but the breakfast was disappointing and limited.

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Good stay

Customer review rating 4.0/5

Mahmoud Business - Confirmed reviews ALL

It is overall good. However I have a problem in the invoice that I need someone to review it with me, as it will be a bad sign in the future.

Dear Mr Fouda, We very much appreciate your comments regarding your stay at the Novotel Tunis. We apologize for any inconvenience caused by the issue with the invoice. Please allow us to address this promptly.We will ensure that someone reviews it with you to resolve the matter. We value your satisfaction and want to ensure a positive experience moving forward. Thank you for bringing this to our attention! Sincerely, Mohamed TRABELSI General Manager

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Other web-users rate our hotel

  • 98 reviews 9.3/10 Location
  • 231 reviews 6.3/10 Room
  • 320 reviews 8.8/10 Service
  • 9 reviews 9.5/10 WiFi
  • 125 reviews 7.7/10 Food
  • 102 reviews 6.2/10 Comfort
  • 92 reviews 5.7/10 Breakfast
  • 91 reviews 8.4/10 Cleanliness

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