Mercure Hunter Valley Gardens 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,830 reviews

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Description

Our accommodation(s)

Hotel location

Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australia

GPS:-32.772691, 151.300447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS BAR & DINING

The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 350 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,830 reviews

TripAdvisor Rating  4.0/5  1,244 reviews

Dirty!!!

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

We were very disappointed and underwhelmed when we arrived in our room. The walls need a good paint and the room a good clean. The bathroom had bugs and we killed a couple of cockroaches in the shower. There was a big spider on the ceiling and plenty of webs. The decor was old and outdated. The pillow case was yellow could do with a wash or replace.

Very central location in the Hunter Valley

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The staff are wonderful

Dear Keryn, We very much appreciate your comments regarding your stay at the Mercure Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Pettit General Manager Mercure Hunter Valley Gardens

Well located and presents very well.

Customer review rating 5.0/5

Michael S. Couples - Confirmed reviews ALL

My wife and I had a wonderful stay. The entire staff were excellent. The food in the restaurant was also very good. We enjoyed our stay very much.

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Pettit General Manager Mercure Hunter Valley Gardens

Great atmosphere

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Comfortable, roomy accommodation with very tolerant (we seemed to be late for everything!) and attentive staff.

Dear Pamela, We very much appreciate your comments regarding your stay at the Mercure Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Pettit General Manager Mercure Hunter Valley Gardens

very welcome great stay

Customer review rating 5.0/5

Caroline Families - Confirmed reviews ALL

nice welcome staff very helpful

Dear Caroline, We very much appreciate your comments regarding your stay at the Mercure Hunter Valley Gardens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Pettit General Manager Mercure Hunter Valley Gardens

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Other web-users rate our hotel

  • 664 reviews 9.8/10 Location
  • 1,366 reviews 6.3/10 Room
  • 1,002 reviews 7.8/10 Service
  • 40 reviews 2/10 WiFi
  • 548 reviews 4/10 Cleanliness
  • 492 reviews 8/10 Comfort
  • 264 reviews 7.6/10 Breakfast

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