ibis Sint Niklaas Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 619 reviews

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Hemelaerstraat 2, 9100 SINT NIKLAAS, Belgium

Description

Hotel extras

  • Located in the city center

  • Ideally located between Antwerp and Ghent

  • 100% non-smoking rooms

  • Easy access to public transportation

  • Free WiFi

Our accommodation(s)

Hotel location

ibis Sint Niklaas Centrum

Hemelaerstraat 2
9100 SINT NIKLAAS
Belgium

GPS:51.164874, 4.138016

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 40 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  619 reviews

TripAdvisor Rating  4.0/5  328 reviews

Exelent

Customer review rating 5.0/5

Boris Solo - Confirmed reviews ALL

Working people is wery profesional and frendly room is clean and nice all things is on high level

Dear Boris, Thank you for this positive review of your stay with us. We are delighted to hear that your Platinum status with ALL – Accor Live Limitless loyalty programme was acknowledged to your satisfaction, and it's wonderful to know that the cleanliness of ibis Sint Niklaas Centrum met your high expectations. Our team strives to maintain professionalism and politeness, and your recognition of their effort is greatly appreciated. We're also thrilled that the welcome drink exceeded your expectations, adding a special touch to your visit. The bar experience is an area we constantly aim to perfect, and your score encourages us to continue our efforts to provide an enjoyable atmosphere for our guests. Regarding the internet connection speed, we truly regret any inconvenience this may have caused you and are looking into ways to enhance this service for a seamless online experience for all our guests. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Shana De Cock, Operations Manager

Embarrassing

Customer review rating 0.5/5

Gabriel K. Solo - Confirmed reviews ALL

I paid for a late checkout and I have the extremely rude lady banging on my door and interrupting my sleep. She didn’t take the time to check on her computer to see that I’d. she woke me up and made me leave the room, after checking and realising that I’d paid for the late checkout she smiled and said ok. She showed a lack of humanity and no remorse and not even an apology. I regularly visit Sint Niklaas and regularly stay in that hotel. Poor service and felt treated like a second class citizen as if I didn’t matter and had no value

Dear Mr Gabriel, Thank you for taking the time to share your review. Your recent experience regarding the late checkout situation has been noted with sincere regret. We hold ourselves to high standards of guest service and it is apparent that in this instance, our performance did not align with your expectations. Rest assured, we consistently strive to provide a welcoming and professional environment for all our guests. We are truly sorry to hear that our staff's conduct fell short of the courtesy and respect we aim to uphold. It is our priority to ensure that every guest feels valued and treated with the utmost consideration. Furthermore, we recognize the importance of our loyalty program members and deeply regret that you felt a lack of recognition during your stay. Our team normally takes great pride in acknowledging the status of ALL – Accor Live Limitless members and it is concerning to learn that we did not meet these standards on your visit. We take all feedback seriously and use it as an opportunity to continuously improve our guest experience. Your comments serve as a valuable resource for our team to review our processes and training. We hope you will come and stay with us again. Best wishes, Debbie DE CLERCK, General Manager

Perfect hotel in a perfect location

TripAdvisor rating 5.0/5

Marmalade2004 Friends getaway - TripAdvisor review

Fabulous hotel in a fantastic location, right in the centre! Massive public carpark that if you take your ticket to the hotel you pay a reduced price. Came here with 10 friends for our jiu jitsu seminar and plan to be back October 2024. The staff are so helpful and friendly. Rooms are clean, big, warm and inviting. The shower is fabulous. Lovely big comfy beds. My whole group was very happy.

Dear Guest, Thank you for your valuable review. We're thrilled to hear that our central location served as the perfect setting for your jiu jitsu seminar gathering. Our team is delighted to have contributed to a pleasant experience with their helpfulness and friendliness. It's also great to know that the cleanliness and comfort of our rooms, along with the quality of our showers, met your expectations and that your group enjoyed the stay. Please send us an email regarding your stay in October to Shana.DECOCK@accor.com, we can help you with a price offer. We appreciate your kind words and are glad to have accommodated you and your friends. We look forward to welcoming you back. Best wishes, Shana De Cock, Operations Manager

Well located for our trip

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Pleasant stay, well located for our trip, friendly staff

Dear Guest, Thanks for taking the time to review your stay at our hotel. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. It's also great to know that our location was ideal for you. We do hope to welcome you back in the future. Best wishes, Shana De Cock, Operations Manager

Central Hotel, good breakfast, small rooms and quite noisy

Customer review rating 4.0/5

Jacqueline S. Business - Confirmed reviews ALL

The location and the accomadation is really nice and central. The rooms themself are quite small and you can hear everything from your room neighbours.

Dear Jacqueline, We're delighted to hear that you appreciated our central location and found the accommodation to be nice. Our team takes great pride in ensuring our guests have a comfortable and enjoyable stay. Regarding the room size, we strive to provide well-appointed, clean rooms that meet our guests' needs, and we're glad you experienced our commitment to cleanliness. We are aware that noise can sometimes be a concern, especially in a bustling city center location. Please be assured that our rooms are equipped with double glazing and insulation to minimize street noise, and we also offer rooms on the terrace side for a quieter experience upon request. We regret to hear about the inconvenience with the room receipt and would like to assure you that we are always looking to improve our services. We all hope to be able to welcome you again. Best wishes, Shana De Cock, Operations Manager

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Other web-users rate our hotel

  • 366 reviews 8.6/10 Location
  • 545 reviews 6.7/10 Room
  • 471 reviews 8.8/10 Service
  • 10 reviews 8/10 WiFi
  • 331 reviews 7.9/10 Breakfast
  • 233 reviews 8.1/10 Cleanliness
  • 65 reviews 4.4/10 Amenities
  • 53 reviews 5/10 Food

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