Novotel Tangerang 4 stars

Customer review rating (ALL Rating) 4.5/5 614 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WiFi, work space, sofa, flat-screen TV

  • Naturally lit gym, kids' playground, pool, and rooftop garden

  • Regional and international dining, lounge bar

  • Grand Ballroom and 6 flexible event spaces

  • Adjoining Tangcity mall with shopping, dining options

Our accommodation(s)

Hotel location

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1
15117 TANGERANG
Indonesia

GPS:-6.194012, 106.633935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Enjoy a true dining experience 24/7 at our European and Asian-styled restaurant. There is a large choice of Asian and international specialities, à-la-minute cooking, which are served freshly to you.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 2,500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  614 reviews

TripAdvisor Rating  5.0/5  2,917 reviews

Excellence overall.

TripAdvisor rating 5.0/5

Mobile24646049626 TripAdvisor review

Room very clean and tidy the food was well spread and delicious. Espescially Geswa who go out of her way to serve us. Overall the hotel has served my family well. Even my children dont want to yo other hotel. Always my family choice hotel before returninv yo Singapore.

Dear Mobila24646049626 I hope this message finds you well and in good spirits. I wanted to take a moment to extend my heartfelt gratitude for choosing to stay with us during your recent visit. It was truly our pleasure to have had the opportunity to serve you, and we are delighted to hear that you enjoyed your time with us. Your kind words and positive feedback mean the world to us. Our team works tirelessly to ensure that every guest feels welcomed, comfortable, and valued throughout their stay, and knowing that we have succeeded in making your experience memorable brings us immense joy. Your patronage and support are invaluable to us, and we sincerely appreciate the trust you've placed in our establishment. Should you ever find yourself in our area again, we would be honored to welcome you back and extend our hospitality once more. Once again, thank you for choosing to stay with us. We are incredibly grateful for your patronage and look forward to the opportunity of serving you again in the future. Warmest regards, Novotel Tangerang

good stay

Customer review rating 4.5/5

Nicholas C. Business - Confirmed reviews ALL

well the shopping area mostly Muslim clothing. lucky got some good food around.

Dear C. CHENG C., We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

Good stay

Customer review rating 4.0/5

Alvia Couples - Confirmed reviews ALL

Really good services, I get fruits and cake , the bathroom suite awesome, and we can always ask refill water bottle

Dear ALVIA S., We very much appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

Bad room condition

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Rooms are very old and bad conditioned, also had insect in the room

Dear KAAN G., Thank you for taking the time to tell us about your experience at the Novotel Tangerang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Tangerang

One of the kind

TripAdvisor rating 5.0/5

Hannityastiono A TripAdvisor review

I remembered one or two years ago I stay in this hotel, they gave me room in the corner and (as usual the hotel use centralize AC) the AC was not cool as I expected. But now, at the corner room, the AC work as good as it should be all the time. The food at the restaurant is amazing, breakfast is one of the best among accor hotel around Tangerang. Normally, as gold member, I get some fruits or small cakes in my room. But this time, they give me whole chocolate cake. It taste so good too. And if you are gold member, you can get small buffet dinner at the lounge for free. Sure I will back soon.

Dear Hannityastionoa Thank you for your loyalty, and we very much appreciate your comments regarding your stay at the Novotel Tangerang It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Tangerang

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Other web-users rate our hotel

  • 252 reviews 8.7/10 Location
  • 427 reviews 7.6/10 Room
  • 520 reviews 8.7/10 Service
  • 11 reviews 8.5/10 WiFi
  • 288 reviews 9.2/10 Food
  • 225 reviews 8.6/10 Cleanliness
  • 167 reviews 9.3/10 Breakfast

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