ibis London Shepherds Bush - Hammersmith 3 stars

Customer review rating (ALL Rating) 4.4/5 1,792 reviews

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Description

Hotel extras

  • Cashless Hotel. Card payments only

  • Westfield Discount Voucher up to 25%

  • Local Car park (access on Charecroft way satnav:W14 0DQ) £11/24h. Height restriction 198cm

  • Central line Underground 24/7 on weekends (Friday & Saturday)

  • Pet friendly accommodation

Our accommodation(s)

Hotel location

ibis London Shepherds Bush - Hammersmith

3-5 Rockley road
W14 0DJ LONDON
United Kingdom

GPS:51.50344, -0.220422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,792 reviews

TripAdvisor Rating  4.5/5  2,502 reviews

Certificate of excellence 2024

We had a great time!

Customer review rating 4.5/5

Ingrid Couples - Confirmed reviews ALL

The staff was very kind and helpful.

Dear INGRID D., We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Would recommend it

TripAdvisor rating 4.0/5

Ioanna_JLK TripAdvisor review

Nice hotel to stay in a fair price. Location is excellent (5min from tube/train/bus station). Breakfast was nice and the staff was there to help if needed. Near to Westfield Mall where you can find literally anything you wish for..........

I’m only go for sleeping and

Customer review rating 3.5/5

Evan G. Friends - Confirmed reviews ALL

Found early Check in and meet friends in central London and come back at 2am to bed and up and go at 12 check out room Cuppa of tea fab and hot shower great.

Dear EVAN G., We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Nice and friendly

Customer review rating 5.0/5

Michael Solo - Confirmed reviews ALL

Pleasant and helpful staff. Stylish modern rooms and excellent location.

Dear Michael, We very much appreciate your comments regarding your stay at the ibis London Shepherds Bush - Hammersmith. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aga Assistant General Manager

Well located with plenty of parking.

Customer review rating 4.0/5

Gemma L. Friends - Confirmed reviews ALL

The stay was fine. I only stayed for one night due to being in the audience for Ant and Dec's Saturday Night Takeaway which was filmed at BBC Television Centre. The hotel is only a short walk from Television Centre and is very close to Westfield, easy to find and parking on site which is well priced for London (£11 for 24 hours with a hotel validated ticket). There are plenty of food takeaways and restaurants nearby too. Was able to check in late which was handy, and easy contactless checkout too. Not sure what the point in online check in is as you still have to go through the normal check in procedure on arrival. The hotel is nice but the actual room was very basic and I found it very dark, the only lights are lamps rather than a main ceiling light. It did the job for 1 night though, and was very reasonably priced for London area. I only booked the day before my stay as the tickets were very last minute, so overall I was very satisfied.

Dear Gemma, Thank you for sharing your experience with us! We're delighted to hear that your stay was convenient and satisfactory, especially given your exciting plans to attend the filming of Ant and Dec's Saturday Night Takeaway. It's great to know that our location was convenient for you, being within walking distance of Television Centre and close to Westfield. We're glad you found our parking facilities convenient and reasonably priced for London. Additionally, we're pleased to hear that you found a variety of dining options nearby and that our late check-in process and contactless checkout made your stay hassle-free. Regarding your feedback about the room, we appreciate your honesty. We'll certainly take your comments into consideration as we strive to improve our accommodations. We understand that a well-lit room is essential for comfort, and we'll explore ways to enhance the lighting in our rooms. Your point about online check-in is duly noted. We'll review our procedures to ensure they provide the most seamless experience for our guests. Thank you for choosing to stay with us, especially on short notice. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best regards, Aga Assistant General Manager

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Other web-users rate our hotel

  • 1,165 reviews 9.7/10 Location
  • 1,295 reviews 6.8/10 Room
  • 1,106 reviews 9.1/10 Service
  • 39 reviews 7.1/10 WiFi
  • 643 reviews 8.2/10 Cleanliness
  • 547 reviews 6.7/10 Breakfast
  • 6 reviews 10/10 Sustainability

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