Novotel Wien Hauptbahnhof 4 stars

Customer review rating (ALL Rating) 4.6/5 1,434 reviews

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Description

Hotel extras

  • Coworking space for creative work

  • Top-equipped, spacious event space that can accommodate up to 450 guests

  • Fitness & spa area on floor 19 with a fantastic view on rooftops of Vienna

  • Modern City Hotel right at Vienna Central Station

Our accommodation(s)

Hotel location

Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

GPS:48.18572, 16.37914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy à la carte or the convivial Share & Eat in the urban living room with colorful tiles and an airy atrium.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,434 reviews

TripAdvisor Rating  4.5/5  990 reviews

Certificate of excellence 2023

No air conditioning available in the room

Customer review rating 2.5/5

Olivier K. Business - Confirmed reviews ALL

Overall good service but the air conditioning was not working properly in the room (only heating) and temperature was 26° or 27°

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service to be satisfactory overall. However, we apologize for the inconvenience caused by the air conditioning issue in your room, resulting in an uncomfortable temperature. Rest assured, we will address this matter promptly to ensure a more pleasant experience for our guests in the future. We appreciate your valuable input and hope to welcome you back for an improved stay. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

excellent location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Excellent location for train and public transport. Nice and clean room, great breakfast. Only one complai.t: room was too hot during the evenings (window had to be kept closed due to trains). Would stay here again any time!

Thank you for your recent feedback. We're delighted to hear that you appreciated our excellent location in proximity to train and public transport options, as well as our clean rooms and great breakfast offerings. We apologize for any discomfort caused by the temperature of your room during the evenings. We understand the challenge posed by the nearby trains necessitating the closure of the window. Your feedback regarding this matter is valuable to us, and we will certainly look into potential solutions to address it. It's wonderful to know that despite this issue, you would still choose to stay with us again. We look forward to welcoming you back anytime! Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Well located

Customer review rating 4.0/5

Andris S. Families - Confirmed reviews ALL

Easy check in, good breakfest. Room is large enough for family and 1 kid.

Thank you for your positive review! We're delighted to hear that you found our hotel well-located and enjoyed our easy check-in process, as well as our good breakfast offerings. It's great to know that the room was spacious enough for your family and one child. We hope to welcome you back soon for another enjoyable stay! Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Comfortable stay

Customer review rating 4.5/5

Justine R. Couples - Confirmed reviews ALL

Rooms were clean with comfortable beds and an excellent shower. Very helpful staff at reception. They printed our boarding passes and gave advice about where to go. We thought breakfast was a bit pricey so went elsewhere.

Thank you for your positive feedback! We're delighted to hear that you enjoyed our clean rooms with comfortable beds and the excellent shower. Our reception team is always dedicated to providing the best service possible, and we're glad to hear you were satisfied with their assistance, including printing your boarding passes and providing local advice. We apologize for the pricing of breakfast not meeting your expectations, but we appreciate your honest feedback and will take it into consideration. We hope to welcome you back soon and provide an even more enjoyable experience. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Great hotel, very pleasent

Customer review rating 5.0/5

Petr P. Business - Confirmed reviews ALL

Simplistic but beautiful hotel rooms, great, really great breakfast, helpful staff

We very much appreciate your comments regarding your stay at the Novotel Wien Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

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Other web-users rate our hotel

  • 1,737 reviews 9.7/10 Location
  • 1,568 reviews 8/10 Room
  • 1,298 reviews 8.2/10 Service
  • 42 reviews 6.9/10 WiFi
  • 1,045 reviews 9.3/10 Breakfast
  • 688 reviews 8.1/10 Cleanliness
  • 420 reviews 9.6/10 Vibe
  • 374 reviews 8.4/10 Amenities

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