Novotel Almaty City Center 4 stars

Customer review rating (ALL Rating) 4.5/5 1,445 reviews

Novotel Almaty City Center - Image 1
Novotel Almaty City Center - Image 2
Novotel Almaty City Center - Image 3
Novotel Almaty City Center - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Convenient location in the business and cultural center of Almaty city.

  • 6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.

  • International Cuisine with local specialties and French touch

  • Large indoor swimming pool

  • Fitness centre open 24/7 & Spa

Our accommodation(s)

Hotel location

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 220 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,445 reviews

TripAdvisor Rating  4.5/5  127 reviews

Great stay

Customer review rating 4.5/5

A. K. S. Business - Confirmed reviews ALL

Nice hotel , well located

Dear A. Koon A., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Tatyana Business - Confirmed reviews ALL

I like eco friendly policy in Novotel but I'd advice to use cardboard coasters to cover jar for water instead of rubber cap because the rubbers gives unpleasant smell to the jar. It was quite cool in the restaurant and uncomfortable to wear t-short without sweater. Also, I'd recommend to set up Wi-Fi settings (e.g. to fill up room number + last name) in order to make it more safe for guests - not to use just free Wi-Fi without any password.

Dear Tatyana G., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. We are in he process of changing our internet access provider with Accor global access page that will be installed . Due to regional restrictions, we were not able to have it installed yet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

5/5 recommend

TripAdvisor rating 5.0/5

indira o TripAdvisor review

I think the hotel was recently renovated. The suite could be nicer but this drawback is easily compensated by other advantages of this hotel: amazing staff, cleanliness, location and other. Stayed here for a couple of weeks with my family.

Dear indirao2024, thank yo so much for having taken the time to review our property. It is always a pleasure to have you as one of our valuable guest and hope to welcome you back soon

Great stay in the heart of the city

Customer review rating 4.5/5

Ekta M. Couples - Confirmed reviews ALL

This was our second stay at the Novotel Almaty City Centre, and while we returned after 5 years, we loved our stay here as its fuss free, comfortable, and convenient. We faced a small earthquake during our stay here and the team along with the General Managers made sure we were all comfortable, relaxed and made all arrangements that were asked from by the guests.

Dear Ekta M., We very much appreciate your comments regarding your stay at the Novotel Almaty City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay and I like the location

Customer review rating 5.0/5

Rob Business - Confirmed reviews ALL

I was only thee a night but enjoyed the breakfast and the location. Easy walking distance everything I wanted to see. The staff is very friendly.

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Assem Quality Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 612 reviews 9.6/10 Location
  • 571 reviews 7.2/10 Room
  • 776 reviews 8.7/10 Service
  • 11 reviews 8.6/10 WiFi
  • 405 reviews 8.8/10 Breakfast
  • 242 reviews 8.2/10 Cleanliness
  • 207 reviews 5/10 Comfort
  • 195 reviews 7.8/10 Food

Powered by Trustyou

Our other establishments nearby