Mercure Brisbane King George Square 4 stars

Customer review rating (ALL Rating) 3.9/5 4,131 reviews

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Description

Hotel extras

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

Our accommodation(s)

Hotel location

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Your meetings and events

Room descriptions and layouts

12 

meeting rooms

From 1 to 700 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,131 reviews

TripAdvisor Rating  4.0/5  1,405 reviews

Good location

Customer review rating 4.5/5

David Business - Confirmed reviews ALL

Great staff, nice clean rooms. Very helpful

Well located. Some Problems.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

This hotel is well situated to explore Brisbane city. Easy walking to locations in the CBD & Southbank. Room was good. However a couple of things upset us. My wife & I booked the hotel for our Anniversary. I tried on 3 occasions to ring the hotel to discuss the Anniversary celebration, using the number on the hotel’s website, but the phone was never answered. I also tried the recorded option of “New Booking” and got through to Accor in Sydney. They connected me to the Mercure Brisbane King George & the same thing happened…no answer & cuts out after a few minutes. Consequently I sent an email to the address given on the hotel’s website, thinking that would solve the issue. At check-in we were told there was no record of the email there and when shown a copy of the email, the receptionist advised that the address we used goes to Sydney, not the hotel. To the hotel’s credit they did surprise us with an Anniversary welcome card and petit-fours. The other issue that was upsetting was that we arranged a late check-out via our Accor membership status. My wife and I spent some time at the pool prior to leaving and returned to our room about 1 hour prior to the check-out time, to find that our door keycard would not open the door to our room. I had to leave my wife standing outside our room in her swimming clothes while I went to reception. Unfortunately there was a queue at reception & I went to the concierge to explain the matter & asked could they assist without me having to wait in the queue. I was told “No” and subsequently had a 10 minute wait in the queue while my wife had the embarrassment of waiting that time in the corridor locked out of our room. Not a great Anniversary experience. A third issue that I feel needs commenting on is that a “Henry” vacuum cleaner was left lying on the corridor floor outside our room from before 2pm when we arrived to after 7pm when we went out for dinner. It was definitely a trip hazard with its long nozzle and barrel. It was gone when we arrived back around 11pm.

Great location

Customer review rating 3.5/5

Fi Business - Confirmed reviews ALL

Great location in CBD. Rooms need a little TLC, not great lighting overall especially in bathroom and no plug in basin for washing face.

Very convenient location. Rooms adequate and clean although needing refurbishment. Restaurant overpriced

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Suited us quite well and will probably consider staying again. Staff helpful and pleasant.

Perfect Hotel

Customer review rating 4.5/5

Geoff B. Families - Confirmed reviews ALL

Good Service. Good location.

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Other web-users rate our hotel

  • 1,487 reviews 9.1/10 Location
  • 2,532 reviews 4.8/10 Room
  • 2,060 reviews 7.5/10 Service
  • 117 reviews 4.7/10 WiFi
  • 1,016 reviews 3.9/10 Cleanliness
  • 967 reviews 4.2/10 Comfort
  • 607 reviews 3.5/10 Amenities
  • 569 reviews 4/10 Vibe

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