Mercure Parma Centro Stendhal 4 stars

Customer review rating (ALL Rating) 4.3/5 759 reviews

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Description

Hotel extras

The Hotel Mercure Parma Stendhal boasts an exclusive location, just a few minutes from some of the city's main monuments, including the cathedral, the baptistery, the Steccata church and the Farnese theater. The neighborhood is also great for shopping!

Our accommodation(s)

Hotel location

Mercure Parma Centro Stendhal

Via Bodoni 3
43121 PARMA
Italy

GPS:44.805849, 10.327706

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Rich breakfast buffet, with sweet and savory dishes.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 50 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  759 reviews

TripAdvisor Rating  4.0/5  1,031 reviews

Certificate of excellence 2024

Nice hotel

Customer review rating 4.0/5

Henk Business - Confirmed reviews ALL

I have been at the hotel many times. I am always impressed by the hospitality and friendlyness of the personnel. I have seen some changes though. The bar has not opened since Covid times. As a Accor member I always got a voucher for a drink at the bar ( when it still was in use) or from the mini bar . The breakfast is the same as always, but the service is a bit slower. The scrambled eggs were not there and it took quite a while to bring new ones. And the rate seems to have gone up quite a bit. Yet, I will be back.

Well located.

Customer review rating 2.5/5

Fg Business - Confirmed reviews ALL

No airconditioning available this period of the year. It was 26°C in the room.

Dear Fabrice G., Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Baladelli Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Hotel is lovely, but inability to adjust air conditioning was too warm. Overall very good hotel, good location.

Customer review rating 2.0/5

K Couples - Confirmed reviews ALL

Smell of cleaning product very strong, aircon/heating stuck on temperature 25C and only managed to turn it off by removing keycard. so room extremely warm even though it was a cool night and opening window not sufficient to create airflow to cool the room. Room decor was tired and dated. Breakfast was mediocre. At best would class this as 3 star based on the limited hotel amenities and the condition of the room. Have stayed in a ibis styles on same trip with better amenities. Only benefit was the central location in parma as plenty of places to eat & drink nearby as nothing in the hotel.

Dear Kelly M., Thank you for taking the time to tell us about your experience at the Mercure Parma Centro Stendhal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renato Baladelli Manager

Customer review rating 4.5/5

Irena C. Friends - Confirmed reviews ALL

Overall great.

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Other web-users rate our hotel

  • 883 reviews 9.3/10 Location
  • 764 reviews 6.3/10 Room
  • 719 reviews 9/10 Service
  • 29 reviews 5.1/10 WiFi
  • 456 reviews 8.3/10 Breakfast
  • 441 reviews 5.8/10 Comfort
  • 238 reviews 4.9/10 Vibe
  • 182 reviews 7.2/10 Cleanliness

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