ibis Mackay 4 stars

Customer review rating (ALL Rating) 4.3/5 1,421 reviews

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Description

Hotel extras

  • Peaceful rooms.

  • 20 metre walk to the airport, pick up and drop off of your hire car is very convenient.

  • Super comfortable beds

  • Tavern on site

  • 24 Hour reception

Our accommodation(s)

Hotel location

ibis Mackay

Christensen Circuit, Mackay Airport
4740 MACKAY
Australia

GPS:-21.178058, 149.181637

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

TURBARLENCE TAVERN

TurBARlence Tavern open for breakfast Monday to Friday from 5am and 6am Saturday and Sunday. All day dining runs between 10am - 9pm. With modern furnishings and upbeat atmosphere, TurBARlence is a place you will want to spend your time.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,421 reviews

TripAdvisor Rating  4.5/5  389 reviews

Very comfortable, view of the runway,high floor room

Customer review rating 5.0/5

Michael L. Solo - Confirmed reviews ALL

Room was great had a great view of the mackay airport runway and higher floor just what I asked for. Dinner was great and the staff were good also very friendly. I will stay here again

Dear Michael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adriette

Disruptive

Customer review rating 1.0/5

Andrew G. Solo - Confirmed reviews ALL

The hotel double booked our room, which forced me and my colleague to leave work for approx 1.5 hours. We were told to sit down and that it would soon be sorted, this didn’t happen and we had to leave not knowing if we were staying there again that night, when we arrived back at the hotel, we were in the same rooms. This could have been handled so much better. Other things to add, mini bar menu is not available on the tv, forcing me to drink two $5 dollar bottles of water i assumed would be free, this left a bad taste in my mouth.

Dear Andrew, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Adriette

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Excellent location.

Dear Qinglan, We very much appreciate your comments regarding your stay at the ibis Mackay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriette

Well located

Customer review rating 4.5/5

Tony Business - Confirmed reviews ALL

Great

Dear Anthony, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adriette

Nice comfy bed

Customer review rating 4.5/5

Yuwi A. Business - Confirmed reviews ALL

Thank you for looking after me so well, I truly appreciate it as someone dropping into Mackay from Melbourne. Everyone was so helpful and friendly.

Dear Yuwi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adriette

In partnership with TripAdvisor

Other web-users rate our hotel

  • 444 reviews 9.2/10 Location
  • 885 reviews 7.3/10 Room
  • 794 reviews 8.4/10 Service
  • 11 reviews 3.6/10 WiFi
  • 473 reviews 6.7/10 Food
  • 364 reviews 7.5/10 Cleanliness
  • 107 reviews 5.6/10 Breakfast
  • 90 reviews 9/10 Vibe

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Mantra Mackay 4 stars

Customer review rating (ALL Rating) 4.4/5 (850 reviews)

At 8.549 km

See the hotel