Hotel Mercure Bydgoszcz Sepia 4 stars

Customer review rating (ALL Rating) 4.7/5 1,129 reviews

Hotel Mercure Bydgoszcz Sepia - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel in the downtown area opposite Opera Nova

  • Modern rooms with glass shower cubicles

  • Fitness zone

  • Roof terrace restaurant with views over Bydgoszcz

  • 24/7 sauna

Our accommodation(s)

Hotel location

Hotel Mercure Bydgoszcz Sepia

Marszalka Focha 20
85070 BYDGOSZCZ
Poland

GPS:53.124749, 17.99959

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FOCHA 20

Great food and aromatic wine are a passion we share with our guests. In Focha20, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 35 

attendees

Configuration is not available for these requirements
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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,129 reviews

TripAdvisor Rating  4.5/5  457 reviews

Certificate of excellence 2023

Best Hotel in Poland

Customer review rating 5.0/5

Cai Business - Confirmed reviews ALL

My name is Cai. I was thoroughly impressed with the level of professionalism that ALL hotel staff of Hotel Mercure Bydgoszcz Sepia was able to provide to me and my colleagues. The service was top tier, and the level of care and genuine friendly interaction was world class. It was possibly the best experience that I have had in Poland. The hotel staff was great!. From booking a time for the sauna, to room service, all my needs were met in a timely manner . I thank them all! I would like to highlight the staff member Miss Maja for her authenticity, care, respect, service and professionalism that she showed. I was most impressed with her due to her level of hard work and resiliency, especially during times of busy hours. Miss Maja also makes the best Mojito cocktail that I have ever had. And she thinks Nutella bread sandwich for breakfast is the best, like me. Thank you Miss Maja! I hope all is well with you, and the rest of the staff. This experience will most likely lead to my return to Bydgoszcz, and in this hotel. I really enjoyed my stay. Thank you Hotel Mercure at Bydgoszcz! I will not forget.

Pleasant stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

A group of 6 of us were there one night on a business trip. The hotel was clean and quiet.

Great location

Customer review rating 4.5/5

Guy Solo - Confirmed reviews ALL

Well located opposite Opera Nova between the old and new towns. Spacious and comfortable rooms combined with friendly and efficient service. I highly recommend for a stay in Bydgoszcz.

Great location and comfortable rooms

TripAdvisor rating 5.0/5

Nomad38755752168 Solo travel - TripAdvisor review

Very comfortable room,smart public areas and friendly staff. Super water pressure in the shower and spacious bathroom. Great location opposite Opera nova near the old town(stare miasto) and the new. For the noise sensitive, you can hear the rumble of the trams,but I quite liked it.

Dear Reviewer Thank you for your fantastic review posted on TripAdvisor.com. I am truly happy that you had a pleasant stay and found our level of service. I hope that we will have the pleasure to welcome you again in our city and hotel and provide you with even more Mercure -style hospitality. Looking forward to welcoming you at our hotel. Best regards, Violeta, Mercure Bydgoszcz Sepia

Close but ...

Customer review rating 4.0/5

Frank Couples - Confirmed reviews ALL

Well located hotel that always leaves us wondering why they don't try to excell. We booked the (only) suite, which has a beautiful room and bathroom. However the bed was the same as for the standard rooms, not very comfortable and with an underwhelming thin cover you sort of have to arrange yourself. It would take very little to make this a wonderful experience, but the focus seems to be on paper toothpaste tubes and wooden toohbrushes rather than on client satisfaction. We don't expect wokeness, we enjoy comfort... A night in Sheraton or Westin and you know how a hotel bed should feel, this one floats the Mercure brand but the bedding gives an ibis feeling. What a contrast with the wonderful Athens Mgallery... The second suite has two small beds, when it would easily fit one or even two king size beds and increase availablity and revenue. All 'priviledge' rooms have small beds only. It feels like they're just not trying.

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Other web-users rate our hotel

  • 468 reviews 9.1/10 Location
  • 460 reviews 8.8/10 Room
  • 516 reviews 9.6/10 Service
  • 25 reviews 3.8/10 WiFi
  • 283 reviews 8.7/10 Breakfast
  • 210 reviews 8.6/10 Comfort
  • 159 reviews 8.7/10 Cleanliness
  • 128 reviews 9/10 Vibe

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